Operations Supervisor - Weekend Night

GXO Logistics•Sterling, VA

4d•Onsite

About The Position

At GXO Logistics, we believe that providing superior support and solutions to our customers drives our success, and we want to put you behind the wheel. As the Operations Supervisor, you will oversee local staff, assign coverage, establish and ensure payment to sub-haulers, and notify leaders of escalating issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

Requirements

2 years of experience in transportation or logistics

Nice To Haves

Bachelor’s degree in a related field
Solid leadership and creative thinking skills with the ability to effectively supervise, coach and influence employees

Responsibilities

Provide elevated support to the dispatcher, ensuring customer requirements are met
Make appointments for pickup and delivery
Track empty container availability and ensure container is picked up in a timely manner
Provide escalated customer support as needed
Forward PODs on various web-billed accounts
Track container releases from the pier/rail to prevent demurrage costs
Develop and mentor staff to reach goals; train staff on company policies and procedures
Carry out supervisory responsibilities, including interviewing, hiring, disciplining and resolving issues
Oversee local staff
Assign coverage
Establish and ensure payment to sub-haulers
Notify leaders of escalating issues