Operations Supervisor

Old Dominion Freight Line•Fontana, CA

12d

About The Position

Old Dominion Freight Line is hiring an Operations Supervisor to manage a shift or section in a service center. The supervisor is responsible for meeting department, shift, service center, and company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role leads employees, coordinates freight operations, monitors freight movement, and works with service center management to achieve business objectives. The position is overnight, and assigned shifts may change according to scheduling and business needs.

Requirements

High school diploma or equivalent.
At least 2 years of operations experience, preferably in the transportation industry.
Working knowledge of AS400 and Microsoft Office.
Good verbal and written communication skills.
Strong interpersonal skills.
Availability to work assigned shifts as needed, depending on customer pickup and delivery schedules.

Nice To Haves

Some college education.
Supervisory experience.
Bachelor’s degree.

Responsibilities

Monitor and evaluate employee safety daily and provide safety-process training as needed.
Oversee safe and efficient freight planning, loading, and unloading throughout the shift.
Teach and monitor safe lifting techniques and use safe lifting practices when needed.
Maintain housekeeping within the shift to support safety and productivity.
Manage, assign, and supervise pickups and deliveries to ensure effective use and development of employees and equipment and to meet company and customer expectations.
Work with service center management to align shift operations with daily, weekly, monthly, and yearly business objectives.
Recommend improvements to operations within the shift, department, and facility.
Provide employees with ongoing positive and constructive feedback on productivity, service metrics, shipment errors, and related performance.
Conduct daily inspections for compliance with local, state, and federal safety regulations, including OSHA and DOT requirements.
Ensure trailers are loaded correctly for safe freight transport.
Pursue continuous improvement in service center operations.
Operate AS400, BLU, DYMS, and other company computer and freight-monitoring systems.
Complete forklift job training and operate a forklift as necessary.
Conduct daily shift meetings.
Make timely decisions based on volume levels and communicate schedules to affected employees.
Inspect tools and equipment for safe operating condition and direct correction of improper or adverse conditions.
Understand and ensure compliance with company and government regulations.
Work assigned shifts as needed and be available according to customer pickup and delivery schedules.
Use company technology to monitor shipment locations and communicate throughout the day with associates, customers, and team members verbally and through computer systems.
Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Manage department staff, including hiring and disciplinary actions.

Benefits

Health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability coverage.
Flexible Spending Accounts.
401(k) retirement plan with company match and additional annual discretionary match opportunity.
Life insurance.
Wellness Program.
15 days of paid time off, including vacation and state sick leave.
Nine paid holidays, including a birthday holiday.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Career advancement through a promote-from-within philosophy.
National career opportunities at more than 260 service centers.