Operations Supervisor
Life Science Logistics•Windsor, CT
•Onsite
About The Position
The Operations Supervisor is responsible for overseeing all warehouse activities, including receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions. This role involves coordinating daily operations, managing personnel, and ensuring adherence to safety and regulatory standards. The supervisor will also collaborate with clients and customers, research and resolve discrepancies, and contribute to process improvement initiatives. Additionally, the position requires training new and current employees, conducting performance reviews, and acting as a backup to the Operations Manager.
Requirements
- Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.
- A minimum of 3 years supervisory experience is required
- Experience with Pharmaceutical warehousing preferred
- Experience with HazMat shipping is preferred
- Familiar with temperature controlled warehousing
- Familiar with FDA and cGMP requirements
- Demonstration of effective time management skills
- Impeccable verbal and written communication skills
- Ability to conduct appropriate research as needed
- Attention to detail and organization
- Critical thinking
- Interest to work in a fast-paced environment
- Navigate through ERP system – Tecsys Elite, MQ1
- Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint
- Experience with warehouse or supply chain environments and transportation
- Ability to conduct/track graphical and data-driven analytics related to Client performance
- Ability to maintain and track budget/spending trends
- Advanced public speaking and presentation skills
- Excellent verbal and written communication skills
- Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)
- Must have a valid driver's license
- Work is light to medium in nature with frequent walking to perform assigned tasks
- Occasional lifting of 50 - 75 lbs. is required
- Must be able to communicate clearly with shippers and employees
- Approximately 10% of time is spent on key entry
- Must be able to read at a distance close to the eyes and at arm’s length, with or without correction
Nice To Haves
- Experience with Pharmaceutical warehousing
- Experience with HazMat shipping
Responsibilities
- Supervise the Warehouse Lead and Warehouse Personnel
- Coordinate all warehouse activities, which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions
- Prepare work schedules to include, but not limited to: work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences
- Resourcefully and economically organize completion of day to day picking and loading
- Collaborate with internal and external Clients and Customers to resolve discrepancies related to shipping, receiving, or inventory
- Research errors and implement corrective actions
- Assist in developing plans and programs for process improvement
- Coordinate new and current employee training to include, but not limited to: personal safety, forklift safety, warehouse SOP’s and WI’s
- Perform adjustments to daily work assignments as necessary during warehouse personnel shifts to operate within specifications
- Ensure building and product is secure during scheduled hours
- Supervise the basic fundamentals of warehouse safety and good housekeeping
- Confirm warehouse SOP’s are being adhered to and handle corrective actions as necessary
- Address employee issues effectively and efficiently without preferences or judgment
- Effectively oversee warehouse personnel performance and provide cross training when and as needed for personal development and company economic objectives
- Conduct employee performance reviews
- Complete daily sanitation schedule and process end-shift paperwork
- Consistently inform Operations Manager of potential problems and changes
- Act as backup in the absence of the Operations Manager
- Perform special projects as assigned by Operations Manager
- Other duties as assigned
Benefits
- Equal opportunity employer
- Reasonable accommodations are available for individuals with disabilities
- Support the employment of veterans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
