Operations Supervisor
About The Position
The ITAD Operations Supervisor is a leadership role responsible for representing organizational goals and expectations to the team while advocating for team members’ needs to management. The supervisor drives a positive team experience focused on safety, engagement, accountability to production goals, quality standards, and the company’s core values. The role emphasizes servant leadership, removing barriers to success, fostering a strong workplace culture, and continuously improving the workplace. It requires technical aptitude and the ability to lead across multiple specialized departments in a fast-paced, changing environment with shifting priorities and frequent interruptions.
Requirements
- 1–3 years of experience in operations, production, or leadership roles.
- At least 2 years of experience supervising or coaching a team in a fast-paced environment.
- Clear communication skills, including the ability to lead a technical team, translate priorities, and align people around shared goals.
- Organization and composure under pressure, with the ability to manage projects, changing priorities, and execution.
- Ability to balance efficiency, quality, and resale value in daily decisions.
- Comfort navigating conversations across departments and engaging with frontline team members and cross-functional partners.
- A confident, curious, people-centered leadership style characterized by collaboration, accountability, learning, trust, and helping the team succeed.
Nice To Haves
- An associate’s or bachelor’s degree in a related field.
- Experience in ITAD, electronics recycling, production, or hardware processing environments.
Responsibilities
- Supervise a work group.
- Maintain the production plan and goals.
- Perform general ITAD support work.
- Inspire team members, answer questions, and manage performance.
- Execute development plans for team members.
- Serve as a resource and support team members’ problem-solving.
- Drive operational excellence.
- Identify opportunities to enhance safety and improve processes.
- Operate a forklift.
Benefits
- Three weeks of PTO in year one and four weeks in year two.
- Eight paid holidays.
- Health benefits starting the first of the month after hire.
- 401(k) match.
- Quarterly profit sharing.
- Pay increase opportunity twice per year.
- Career growth and training opportunities.
- Professional development investment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
