Operations Supervisor

Davidson Transit OrganiNashville, TN
Onsite

About The Position

This position is responsible for the day-to-day monitoring of vehicles in passenger service to ensure the highest quality and reliability of services for our customers, and adherence to schedules and established safety standards and procedures through appropriate supervision. Also responsible for directly supervising a team of operators.

Requirements

  • Ability to work any schedule, including evenings and weekends on a regular schedule, and work extra hours as needed
  • Respond to emergency situations (such as reporting to work early/staying late due to bad weather)
  • Maintains effective working relationship with all levels of employees
  • Maintain confidentiality
  • Ability to make clear decisions during stressful situations
  • Read schedules, maps, route guides, detour sheets, etc. and interpret information
  • Understand and carry out detailed written or verbal instructions
  • Perform arithmetic calculations
  • Receives and counts cash and accurately reports figures
  • Trouble shooting
  • Speak clearly and distinctly
  • Work with little supervision
  • Ability to drive company vehicle, follow traffic laws and obey safety rules
  • Perform repetitive work
  • Practice good customer service skills
  • Meet required deadline

Nice To Haves

  • Supervisory experience is desired.
  • Bus operator experience helpful.
  • Must acquire knowledge of all bus routes, fare structures, safety procedures, standard operating procedures and labor contract within timeframe set by Operations Management.

Responsibilities

  • Monitors bus service to ensure adherence to schedules and safety regulations
  • Supervises the performance of bus operators
  • Performs dispatching functions for bus service
  • Performs functions of the AVL/CAD system
  • Investigates all bus accidents and prepares reports
  • Supervises the daily operations of the Music City Central facility
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