Operations Supervisor

Arvato • Shepherdsville, KY

10d

About The Position

The Operations Supervisor manages the labor and equipment of an assigned warehouse department to ensure orders are completed on time and meet quality standards. The role plans, organizes, and monitors the receiving, storage, and distribution of items from suppliers or production shops, and allocates labor resources while prioritizing orders. The supervisor trains and supervises associates on assigned shifts and helps meet customer expectations through effective warehouse operations.

Requirements

• High school diploma or equivalent.
• Previous experience in a fast-paced, high-volume warehouse environment.
• Knowledge of picking, packing, and shipping tasks.
• Experience with SAP or equivalent WMS systems.
• 3–5 years of supervisory experience or equivalent work experience.
• Ability to follow instructions, processes, and procedures.
• Strong verbal and written communication skills.
• Strong attention to detail, accuracy, and analytical skills.
• Computer literacy.
• Strong leadership, organizational, and interpersonal skills.
• Experience with inventory research.
• Team-oriented.
• Strong Microsoft Office Suite skills, notably Excel.

Responsibilities

• Hire and ensure proper training of new employees in the department.
• Supervise and coordinate employee activities and monitor departmental functions on the floor.
• Receive and transfer materials.
• Manage employee performance using KPIs.
• Document and update procedures, and ensure quality processes are followed.
• Maintain departmental supplies and equipment levels.
• Monitor and adhere to customer requests and vendor-specific shipping requirements.
• Update and maintain timekeeping and metrics in business systems related to WMS reporting.
• Complete shift-end department procedures in all systems and follow floor end-of-shift closeout procedures.
• Conduct new customer integration and migration testing.
• Load and unload trucks.
• Coordinate traffic.
• Participate in and support departmental process improvements.
• Follow company safety and hygiene regulations.
• Follow and maintain the 5S Program and guidelines.
• Perform additional tasks as assigned to support an efficient, safe, clean, and goal-oriented work environment.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED