Operations Supervisor

Capstone Logistics • Ontario, CA

17d • Onsite

About The Position

Capstone Logistics is seeking a driven Operations Supervisor for its Ontario, California operation. This role is a training opportunity and a final step before taking over a site. The supervisor represents Capstone to its partners, manages day-to-day activities with associates, and keeps safety and productivity at the forefront. The position may involve running part of the business or an entire shift. The supervisor trains new hires and fosters a team-centric environment while developing skills needed to manage a site.

Requirements

• At least 2 years of supervisory or leadership experience in an industrial setting.
• Proven ability to provide high levels of customer service to internal and external customers.
• Ability to train, coach, and mentor warehouse associates.
• Excellent written and verbal interpersonal and communication skills.
• Strong organization and prioritization skills, with the ability to perform multiple tasks simultaneously.
• Ability to solve problems and make effective decisions in a fast-paced environment.
• Ability to manage budgets, read and interpret profit and loss statements, and prepare related management reports.
• Intermediate PC skills, including Excel, Word, Outlook, and PowerPoint; Microsoft product experience is preferred.
• Proven track record supervising warehouse employees, including hiring, training, and termination.
• Excellent aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Ability to make decisions, prioritize assignments, solve problems, and direct a workforce in a changing warehouse environment.
• Ability to stand for extended periods, safely operate material handling equipment as needed, work on concrete flooring in varying temperatures, and lift up to 75 pounds.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience.
• Bachelor's or associate degree, or equivalent experience; a college degree is a plus.

Responsibilities

• Negotiate rates with common carrier representatives.
• Run the site with safety and efficiency as priorities.
• Write and balance daily bank deposits.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily; document and resolve customer service or associate issues.
• Ensure associates follow Capstone policies, work rules, and safety rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist with managing site and departmental budgets.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to company policies and procedures.
• Provide leadership, coaching, and direction to warehouse associates.

Benefits

• Quarterly and annual bonus incentives based on operational performance.
• Benefits after 30 days, including major medical, dental, vision, life, short-term disability, and long-term disability coverage.
• 401(k).
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed