Operations Supervisor- BUR Airport

PrimeFlight Aviation Services•Burbank, CA

3d•Onsite

About The Position

The Operations Supervisor is a key position responsible for supervising day-to-day airport operations and ensuring that all procedures are carried out efficiently and safely. This role involves managing a team of operations personnel, coordinating with various airport departments, and overseeing activities such as flight scheduling, gate assignments, and ground handling services. The supervisor also ensures compliance with all aviation regulations and standards and is involved in training and developing the operations team. Additionally, this position requires quick decision-making and problem-solving skills, particularly in handling operational disruptions and emergencies.

Requirements

18 years of age or older
Must be legally authorized to work in the country of employment.
Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
Communicate effectively in English (reading, writing, speaking)
Minimum of 5 years of experience in airport operations, with at least 2 years in a managerial role
In-depth knowledge of airport operational procedures and regulatory requirements
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
May need to reach with arms and grasp with hands
May need to push, pull
May need to bend, stretch, squat, kneel
Exposure to moderate and at times high noise levels
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Responsibilities

Supervise daily airport operations and ensure efficient workflow
Monitor adherence to operational procedures and safety regulations
Lead and manage the operations team, including scheduling and task allocation
Coordinate with various departments to optimize service delivery
Address and resolve operational issues and emergencies swiftly
Provide training and guidance to staff for continuous improvement
Ensure compliance with aviation standards and regulatory requirements
Conduct regular inspections and audits of operational areas
Liaise with airline representatives and airport authorities for coordinated efforts
Oversee the management of equipment and resources for operations
Implement strategies to enhance operational efficiency and passenger satisfaction
Handle customer complaints and feedback regarding airport services
Prepare and analyze reports on operational performance
Participate in the development and updating of operational policies
Facilitate team meetings and communicate updates to staff
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management