Operations Supervisor

GRUPO EULEN USA • West Palm Beach, FL

11d • Onsite

About The Position

The Operations Supervisor oversees operations and agent distribution to assist customers. The role includes transporting passengers who require wheelchair service within the terminal and aircraft, and transporting passengers to connecting flights operated by different carriers. The supervisor must be able to read airline tickets and boarding passes, monitors, domestic and international forms, and airline city codes. The position requires professional conduct toward passengers and others at the airport, along with maintaining customer-service professionalism in a pressured and stressful environment. Training will be provided.

Requirements

• Great customer-service skills.
• Ability to lift 70 pounds or more.
• Ability to stand, squat, kneel, and walk for 70% or more of scheduled work time.
• Ability to stand for several hours at a time.
• Ability to maintain customer-service professionalism under pressure and in stressful environments.
• Ability to read airline boarding passes.

Nice To Haves

• Supervisor experience preferred.

Responsibilities

• Oversee operations and agent distribution to assist customers.
• Transport passengers requiring wheelchair service within the terminal and aircraft.
• Transport passengers to connecting flights operated by different carriers.
• Read airline tickets, boarding passes, monitors, domestic and international forms, and airline city codes.
• Maintain professional appearance and manners when interacting with passengers and others at the airport.
• Maintain customer-service professionalism under pressure and in stressful environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed