Operations Supervisor

CEVA Supply Chain•Dallas, TX

21d

About The Position

The Operations Supervisor is responsible for the safe and effective execution of daily operational plans and strategies within warehouse operations. The role leads and allocates resources, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. It also ensures product safety, quality, and legality. The supervisor oversees daily, weekly, and monthly production activities; leads teammates on the warehouse floor; manages schedules and time off; and develops a productive team through coaching, cross-training, communication, and performance management. The role supports inventory integrity, facility security, customer service, and special projects for the Operations Manager. This position requires the ability to perform physical tasks throughout the warehouse, including sitting, walking, or standing for the duration of the shift and lifting or carrying items up to 50 pounds. FedEx Supply Chain is an Equal Opportunity Employer and provides reasonable accommodation for qualified individuals with disabilities.

Requirements

Bachelor's degree in a related field with no prior work experience; OR military rank of E-6, E-7, O-1, or O-2; OR at least six months of experience in a warehouse or supply chain environment with demonstrated leadership skills.
Excellent organizational and analytical skills.
Strong prioritization and problem-solving abilities.
Experience with quality management methodologies.
Proven ability to drive continuous improvement and manage change.
Ability to lead under high-stress conditions.
Excellent verbal and written communication skills.
Broad knowledge of warehouse operations, methods, and procedures.
Ability to follow policies and procedures; read, write, and interpret information; and perform basic arithmetic.
Ability to use hands to finger, handle, or feel; sit, walk, or stand for the duration of the shift; and conduct physical tasks with a full range of motion throughout the warehouse environment.
Must possess visual acuity to perform essential job functions.
Ability to lift and carry items up to 50 pounds.

Nice To Haves

Labor management experience preferred.

Responsibilities

Supervise at least two full-time direct reports, including hiring recommendations, coaching, skills development, recognition, and performance management.
Oversee daily, weekly, and monthly production activities within warehouse operations.
Prepare and distribute operational reports to support day-to-day activities.
Ensure schedules are implemented correctly and jobs are assigned and completed effectively.
Manage vacation and time-off scheduling to minimize disruption and meet customer needs.
Actively lead and supervise teammates on the floor, engaging in daily operations.
Conduct daily startup meetings to communicate work instructions, workflows, and safety practices.
Drive teammate excellence through consistent feedback, coaching, and corrective actions.
Promote safety through weekly meetings, training, JHA reviews, and facility walkthroughs.
Maintain a clean and orderly work environment aligned with corporate 5S standards.
Supervise team operations to meet prescribed objectives and KPIs.
Develop a productive work team through cross-training, communication, and motivation.
Facilitate seamless handoffs and communicate key information across teams and management.
Provide courteous and respectful customer service in high-pressure situations.
Ensure inventory integrity and assist with physical inventory counts.
Support the Operations Manager with special projects as needed.
Assist in maintaining facility security.

Benefits

Competitive wages based on location and experience, paid bi-weekly.
401(k) plan with company match after one year.
Tuition reimbursement program.
Holiday pay and accrued paid time off programs, including vacation and PTO.
Medical, dental, vision, and voluntary benefits available on day one.
Basic life insurance.
Basic AD&D coverage.
Supplemental life and supplemental AD&D coverage.
Short-term and long-term disability coverage for full-time employees after 180 days of service.
Paid parental leave for both moms and dads.
Paid bereavement and jury duty.