Operations Supervisor- Distribution- Night Shift

McKesson•Orlando, FL

9d•$54,500 - $90,900•Onsite

About The Position

The Operations Supervisor is responsible for leading day-to-day operations within a high-volume, highly automated Central Fill pharmacy environment. This role drives operational performance, ensures regulatory compliance, and leads a team focused on safety, quality, and service excellence for both McKesson and key customer partners.

Requirements

Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities
Demonstrated ability to lead, motivate, and develop teams in a fast-paced operational environment
Strong analytical and problem-solving skills with the ability to make real-time decisions based on data
Effective verbal and written communication skills, with the ability to clearly convey insights and expectations
Proficiency in Microsoft Office and general system/automation tools
Flexible schedule required, including second shift, weekends, and rotational coverage based on business needs

Nice To Haves

Bachelor’s degree or equivalent experience
Experience in pharmacy operations, automation, supply chain, logistics, manufacturing, or distribution environments
Knowledge of regulatory and compliance standards (pharmacy, FDA, ISO, or similar)
Experience leading process improvement initiatives and driving operational excellence
Strong coaching, interviewing, and performance management capabilities

Responsibilities

Lead daily production operations, ensuring safe, efficient, and compliant workflow execution across all shifts
Manage real-time operations including staffing assignments, workload balancing, system flow, and production thresholds
Proactively monitor performance trends (throughput, utilization, service levels) and take action to address risks and gaps
Optimize shift schedules and labor planning to align with business needs and customer commitments
Analyze operational data to identify inefficiencies, performance trends, and improvement opportunities
Drive productivity, efficiency, and service-level performance against established KPIs
Lead root cause analysis (RCA) for operational issues and implement corrective and preventive actions
Partner cross-functionally to improve system performance, workflow design, and operational stability
Provide clear direction, coaching, and accountability to frontline team members
Interview, hire, develop, and retain a high-performing, engaged workforce
Establish performance expectations and ensure timely feedback, recognition, and corrective action where needed
Build and maintain a structured training program, ensuring compliance with all SOPs, regulatory, and customer requirements
Develop, maintain, and continuously improve Standard Operating Procedures (SOPs)
Ensure adherence to pharmacy regulations, company policies, and quality standards
Lead incident investigations, ensuring thorough documentation, root cause identification, and customer-sensitive resolution
Partner with facility leadership, system administrators, maintenance, and external vendors to resolve issues and support system performance
Coordinate pharmacy installations, system upgrades, and troubleshooting activities
Collaborate with distribution centers and transportation teams to ensure contractual service levels are met
Serve as a key point of contact in supporting customer experience and service reliability
Champion a safety-first culture, ensuring compliance with all safety programs and policies
Identify risks and drive corrective actions to maintain a safe working environment