Supervisor, Operations

DP World•Union City, GA

26d•Onsite

About The Position

DP World is seeking Operations Supervisors to lead frontline employees carrying out equipment assembly, placement, and setup at new data center locations in South Metro Atlanta, including Fairburn, Union City, and Palmetto. The role focuses on daily workforce supervision, safety, quality, productivity, and completing operational work efficiently and on schedule. The supervisor works with Operations Managers, site leadership, HR, materials teams, and cross-functional partners, and travels with the setup team to subsequent locations as projects are completed. The position also includes planning and coordinating work; training, motivating, monitoring, and evaluating team members; ensuring safe material-handling equipment operation; documenting daily production metrics; addressing operational hazards; enforcing processes and work instructions; and coordinating material receipt and shipment. Other duties may be assigned. DP World describes itself as a growing international organization with more than 111,000 employees across 77 countries and six continents, and offers a market-competitive compensation package.

Requirements

High school diploma or GED required.
Supervisory or team leadership experience in an operational environment such as warehouse, logistics, distribution, manufacturing, assembly, automotive, or supply chain/logistics.
Experience supervising hourly employees and managing daily work assignments.
Strong understanding of workplace safety, productivity, quality, and operational performance.
Ability to coach, train, and motivate employees in a fast-paced environment.
Experience addressing employee performance, attendance, and workplace conduct concerns.
Strong interpersonal, communication, organizational, leadership, and problem-solving skills.
Ability to prioritize tasks, manage competing demands, and meet operational deadlines.
Experience monitoring productivity metrics and maintaining operational documentation.
Ability to collaborate with management, HR, and other departments.
Willingness and flexibility to travel to project locations as business needs require.
Ability to ensure employees can safely operate material-handling equipment.

Nice To Haves

Associate's or bachelor's degree in Business, Logistics, Supply Chain, Operations Management, or a related field.
Experience supporting new-site launches, start-up operations, or project-based environments.
Experience in data center operations, equipment assembly, installation support, or technology infrastructure.
Experience supervising teams responsible for equipment handling, placement, or assembly.
Familiarity with attendance tracking, performance documentation, and employee coaching.
Experience or training related to occupational health and safety, 5S, or Lean methodologies.
Knowledge of Lean, Six Sigma, or continuous improvement principles.
Experience with warehouse management systems, productivity reporting, or operational tracking tools.
Quality-systems knowledge sufficient to monitor staff performance and departmental costs.

Responsibilities

Supervise hourly employees responsible for assembling, placing, and setting up data towers at new data center locations.
Assign daily activities, set priorities, and ensure scheduled work is completed efficiently and on time.
Plan and coordinate work, and train, motivate, monitor, and evaluate team members.
Monitor team performance for accuracy and document daily production metrics.
Monitor productivity, work quality, and adherence to operating procedures, work instructions, standard work, and work elements.
Promote workplace safety, ensure employees follow safety guidelines and company policies, and identify and eliminate safety and housekeeping hazards.
Ensure team members can safely operate material-handling equipment to move materials.
Coach and guide employees, support their development, and address performance, attendance, and conduct concerns.
Maintain employee documentation and coordinate disciplinary actions with HR in accordance with company policy.
Track attendance and staffing levels, and communicate workforce needs to the Operations Manager.
Monitor progress, identify operational challenges, and report delays or concerns to site leadership.
Ensure equipment assembly, placement, and setup meet quality and customer requirements.
Coordinate resources, staffing assignments, and daily operational priorities with the Operations Manager.
Support continuous improvement initiatives to improve efficiency, productivity, and operational performance.
Maintain operational records, productivity reports, and employee documentation; monitor departmental costs, timekeeping, quality, and productivity.
Liaise with the materials department to support timely receipt and shipment of materials.
Collaborate with cross-functional teams to keep project activities aligned with schedules and operational expectations.
Assist with site setup completion and transition to ongoing operations.
Travel with the setup team to subsequent data center locations as projects are completed.
Perform other duties as assigned.