Operations Supervisor - Evenings

Akima, LLC•Williamsburg, FL

7d•Onsite

About The Position

The Operations Supervisor engages with, supervises, directs, trains, and assists staff in performing support functions for the assigned work unit at the KCC. The role oversees employees and day-to-day operations to ensure work in the assigned functional area meets optimum quality standards. The supervisor provides procedures, direction, and retraining as needed, and uses independent judgment to assign work according to site needs and production or quality objectives. The position assists operations and unit management with timely delivery of functional-area deliverables, tracks progress and recommends adjustments, and reports area status. It also supports employee management, performance reviews, applicant assessment, training, and the maintenance and use of current standard operating procedures. The work is primarily onsite, with situational telework allowed from a home office. Other work environments may also be required. The employer describes a challenging, supportive environment committed to innovation and diversity, with comprehensive benefits, competitive pay, growth opportunities, and retirement options.

Requirements

1–2 years of supervisory experience; production-environment experience is preferred.
Three years of VSS program experience may be considered in lieu of supervisory experience.
High school diploma or equivalent.
U.S. citizenship.
Ability to successfully complete a corporate background investigation, including credit and criminal checks.
Ability to obtain and maintain a government security clearance.
Strong verbal and written communication skills.
Strong administrative and organizational skills.
Basic computer skills.
Excellent interpersonal and communication skills.
Professional work ethic.
Ability to work independently and as a member of a team.
Analytical skills to analyze and evaluate data.
Ability to disseminate information to a wide audience.

Nice To Haves

Production-environment supervisory experience.
Associate degree or higher.

Responsibilities

Engage with, supervise, direct, train, and assist staff in performing applicable support functions for the assigned work unit.
Supervise employees and day-to-day operations to ensure work meets optimum quality standards.
Provide employees with direction through processes and procedures as needed.
Use independent judgment to assign work based on site needs and production or quality objectives.
Assist the Operations Manager, Assistant Operations Managers, and Unit Managers with timely delivery of functional-area deliverables.
Track functional-area activities and recommend adjustments to achieve objectives.
Report functional-area status to the Unit Manager or Assistant Operations Manager, as appropriate.
Manage employees using the progressive discipline process described in the LDRM handbook and applicable collective bargaining agreement.
Identify employees interested in growth and advancement and recommend them for promotion.
Identify employees with performance or recurring behavioral issues and recommend termination as the final disciplinary step.
Initiate performance reviews for employees within the area of responsibility.
Interview and assess applicants and recommend employee selections.
Train new employees and conduct refresher training for current employees.
Ensure standard operating procedures for the area of responsibility are used, understood, and kept up to date.