Supervisor

Cando • Ferndale, WA

64d • Onsite

About The Position

Cando provides specialized rail operating services, including short line operations, industrial switching, material handling, and terminal & transload services. We are the 3rd largest locomotive fleet in Canada and are expanding into the US. This role is responsible for the day-to-day and shift-by-shift execution of the daily operation plan, focusing on safety, problem-solving, and a strong safety culture.

Requirements

• Experience leading railway personnel in a customer-focused environment.
• Experience in managing for efficiency and effectiveness to bring about change in a fast-paced environment.
• Minimum two (2) years in a leadership position, preferably in the rail switching and/or industrial environment.
• One (1) year experience working with Safety Management Systems in an industrial environment.
• One (1) year experience developing and managing capital and operating budgets.
• Ability to communicate effectively both orally and in writing with people of all backgrounds and comprehension levels, including managers, employees, customers, and the public.
• Demonstrated initiative to work with others to foster a respectful workplace and create an environment open to maintaining positive relationships.
• Considerable knowledge of modern principles, practices, and techniques in motivating employees and building successful working teams.
• Ability to measure and report financial metrics and align with department budgets.
• General understanding of the principles of efficient service delivery.
• Demonstrated innovation and responsibility in the decision-making process.
• Ability to implement best practices in skill development, training, and service delivery that will be sustainable.
• Proficient in Microsoft Word, Excel, and Outlook with the ability to adapt easily to other software systems.
• Ability to perform rail switching as a ground person and/or locomotive operator if necessary.
• Ability to obtain and maintain GCOR certification, FRA standards, TWIC, a valid state driver’s license, safety critical medical status, and meet all safety and customer requirements.

Nice To Haves

• Current GCOR and DSLE qualifications would be an asset.

Responsibilities

• Perform Safety Management System activities such as Employee Efficiency Testing, Loss Prevention Observations, and Incident Reporting.
• Implement changes resulting from site and employee performance audits and follow up to ensure effectiveness.
• Respond to incidents, lead, implement, and recommend solutions/corrective actions.
• Ensure adherence to Cando's safety policies, focusing on operational practices, identifying potential hurdles, targeting inconsistencies, and aligning services to meet customer needs.
• Design and implement work systems and procedures for operational effectiveness.
• Act as a leader in safe work practices and mentor employees in all aspects of safe railway operations.
• Ensure site operations conform to regulatory requirements, and customer and industry standards.
• Ensure service aligns with vision, mission, goals, and customer needs.
• Implement plans for managing growth and delivering on goals and objectives.
• Supervise contractors on site, ensuring they have the necessary understanding, skills, training, and resources.
• Lead activities related to division initiatives and deliver on company programs and policies.
• Assist with invoicing and purchasing for sites and ensure accurate tracking of key consumables.
• Work with Locomotive Engineers and Conductors to improve operational practices, identify hurdles, target inconsistencies, and align services.
• Promote harmonious employee relations, guide and coach the team, and build/maintain healthy customer relationships at the site level.
• Support the preparation and implementation of employee development plans and ensure adequate training for all employees.
• Supervise site staffing, including participating in interviews, onboarding new employees, managing schedules and absenteeism, performing payroll activities, coordinating training, and conducting performance evaluations.
• Work with local Class 1 providers to resolve day-to-day issues.

Benefits

• Work Life Balance
• Cando’s Technical and Leadership Training Programs
• Award Winning Safety Culture
• Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances
• Health & Dental Benefits including voluntary options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed