Operations Supervisor
About The Position
The Operations Supervisor leads daily warehouse and distribution center operations, ensuring products are received, processed, and shipped safely, accurately, and on time. The role supervises a team of associates, drives productivity, and supports a culture focused on safety, quality, and continuous improvement. The supervisor creates daily work plans, adjusts staffing to operational needs, monitors performance, addresses operational issues, and partners with teams across inventory, transportation, quality, and operations. This is an on-site role in a fast-paced distribution center. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m. or later depending on volume, with Saturday work as needed from 7:30 a.m. until completion. Overtime and schedule flexibility may be required based on business needs. The position involves frequent standing, walking, lifting, and movement throughout the facility, and supports warehouse operations and customer service objectives.
Requirements
- Typically requires 3+ years of subject matter experience, including demonstrated leadership capabilities.
- High school diploma or GED.
- 3+ years of experience in warehouse, distribution, logistics, manufacturing, or supply chain operations.
- 1+ year of leadership experience in a supervisor, lead, or team leadership role.
- Experience managing employee performance, productivity, and workflow.
- Experience using Microsoft Office, including Excel, Outlook, and Word.
- Ability to work in a fast-paced warehouse environment.
- Ability to lift up to 50 lbs.
- Ability to stand, walk, bend, and move throughout the shift.
Nice To Haves
- Associate's or bachelor's degree in business, logistics, supply chain, or a related field.
- Experience with Warehouse Management Systems (WMS).
- Experience in healthcare, pharmaceutical, medical supply, or regulated distribution environments.
- Knowledge of inventory control and warehouse best practices.
- Strong analytical, problem-solving, and decision-making skills.
- Experience leading process improvement initiatives.
- Strong communication and employee development skills.
Responsibilities
- Lead and support daily warehouse operations to meet productivity, quality, and service goals.
- Supervise, train, coach, and develop warehouse associates.
- Create daily work plans and adjust staffing based on operational needs.
- Monitor productivity, accuracy, and workflow-efficiency metrics.
- Identify and implement process improvements to increase efficiency and reduce costs.
- Ensure compliance with safety policies, procedures, and regulatory requirements.
- Investigate and resolve operational issues, inventory discrepancies, and service concerns.
- Partner with inventory, transportation, quality, and operations teams to ensure smooth workflow.
- Conduct team meetings, communicate goals, and provide performance feedback.
- Maintain operational records, staffing reports, and performance documentation.
- Support warehouse management system (WMS) processes and operational reporting.
- Promote a positive, accountable, and team-oriented work environment.
Benefits
- Competitive compensation package.
- An annual bonus or long-term incentive opportunities may be offered.
- Career growth opportunities in warehouse, logistics, and operations leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
