Operations Supervisor

Aegeus Group Inc.•South Portland, ME

61d•$95,000 - $100,000•Onsite

About The Position

The Operations Supervisor will be responsible for assisting the Regional Manager by ensuring the safety, quality, productivity, and other related performance goals of the Office by motivating, directing, and guiding the staff for assigned assignments in their facility/office location. The Operations Supervisor will be responsible for managing daily operations, customer relations, and productivity of the office. Eligible for a $1500 sign on bonus.

Requirements

Bachelors or Associates degree or equivalent work experience and/or 5 plus years of progressive supervisory work experience preferred.
A minimum of 3 years’ experience in performing internal and external inspections.
Excellent interpersonal, oral and written communication skills required.
Must be familiar with and able to implement Company safety policies and procedures.

Responsibilities

Responsible for providing the necessary leadership to plan, organize, assign tasks, direct, coordinate, and control the entire field office operation to meet all client relationships within the field office.
Perform inspections for clients as required
Interact and manage the relationship with on-site client personnel at field locations
Ensure compliance with federal, state and local regulations, company policy and company required maintenance inspections
Confer with managerial or technical personnel, other departments, or contractors to resolve problems or to coordinate activities.
Establish and implement departmental policies, goals, objectives, and procedures, organization officials, and staff members as necessary.
Ensures that field office associates are properly trained and that their skills are developed to satisfy the operational goals of Aegeus Inspections to stay competitive, yet profitable.
Responsible for knowledge and operation of Radiography in accordance with applicable regulations and procedures.
Provide technical support for field operations on the following: PT, MT, RT, AWS, IRRSP when needed.
Answer customers' questions about products, prices, and availability
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Must maintain a strong focus on cross functional teamwork with both internal and external stakeholders.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
Performs any other duties as may be required, from time to time, by the Regional Manager
Maintain staff by recruiting, selecting, orienting, and training employees
Maintain a safe, secure, and legal work environment for all staff ensuring all company policies are being followed
Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results in partnership with human resources
Review, validate, and approve reporting employees’ timesheet and reports.