Operations Supervisor

WK Kellogg•Lancaster, PA
•$75,680 - $94,600

About The Position

At WK Kellogg Co, the Operations Supervisor leads a team responsible for safely producing products while driving performance, quality, and continuous improvement across the processing operation. The role combines people leadership, problem-solving, and operational ownership, with a direct impact on plant performance. The supervisor works closely with production, maintenance, quality, and plant leadership teams to support employee success, efficient equipment operation, and consistent product standards. The position is primarily aligned to the third shift, 10:00 PM–7:00 AM, Sunday night through Friday morning, and is scheduled for 45 hours per week in 9-hour shifts. The role requires availability for rotating weekend shifts, varying hours, holidays, and additional coverage as needed to meet business demands and maintain continuity of plant operations. Travel is expected to be less than 10%. The production environment operates 24 hours a day, 7 days a week and is fast-paced, with safety, quality, employee engagement, and operational performance as priorities.

Requirements

  • High school diploma or GED.
  • At least 3 years of supervisory experience in a manufacturing environment.
  • Demonstrated ability to lead, motivate, and develop team members.
  • Strong written and verbal communication and interpersonal skills.
  • Strong problem-solving skills, including the ability to identify root causes and implement effective solutions.
  • Ability to manage multiple priorities and make sound decisions in a fast-paced manufacturing environment.
  • Ability to work effectively with employees at all levels of the organization.
  • Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Ability to function effectively within a union environment while fostering positive employee relations.
  • Availability to work rotating weekend shifts, varying hours, holidays, and additional coverage as needed.
  • Ability to work a full shift, arrive on time, and work overtime as needed, with or without reasonable accommodation.

Nice To Haves

  • Experience in food manufacturing, consumer packaged goods, or other highly automated manufacturing environments.
  • Processing and manufacturing operations experience.
  • Experience with SAP/DLX.
  • Experience with continuous improvement methodologies, Lean Manufacturing, or operational excellence programs.
  • Experience using manufacturing performance systems, process monitoring tools, or production reporting systems.

Responsibilities

  • Lead, coach, and develop production employees within the processing operation to support a safe, engaged, and high-performing work environment.
  • Direct daily production activities to achieve schedules, performance targets, and operational objectives.
  • Drive accountability for food safety, employee safety, quality, regulatory compliance, and adherence to standard operating procedures.
  • Partner with maintenance, quality, and plant leadership teams to identify and resolve operational challenges affecting production performance.
  • Use root cause analysis and problem-solving methods to identify issues, remove barriers, and improve operational results.
  • Promote and support continuous improvement initiatives that improve safety, quality, efficiency, reliability, and employee engagement.
  • Monitor key performance indicators and take appropriate action to achieve established goals.
  • Support employee development through coaching, training, performance management, and succession planning.
  • Ensure compliance with Good Manufacturing Practices (GMPs), food safety standards, sanitation requirements, allergen controls, and company policies.
  • Maintain effective communication across shifts and functional teams to support smooth plant operations and alignment on priorities.
  • Support changeovers, process improvements, and operational projects within the assigned processing area.

Benefits

  • Incentive Plan bonus eligibility.
  • Health, dental, and vision insurance.
  • Savings and Investment Plan with company match and contribution.
  • Paid Time Off, including paid sick time.
  • 11 paid holidays.
  • Life insurance, accidental death and dismemberment insurance, and short- and long-term disability insurance.
  • Tuition reimbursement.
  • Adoption assistance for eligible employees.
  • Employee recognition program.
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