Operations Supervisor

Helen of Troy•Arlington, TN

16d•Onsite

About The Position

Helen of Troy is hiring an Operations Supervisor for its Distribution Center in Arlington, Tennessee. The role manages, develops, and motivates an entire business unit while maintaining established company processes. The supervisor oversees daily inbound and outbound operations, addresses labor and vendor-compliance issues, and recommends corrective actions. The position also includes mentoring and training staff, monitoring operational goals, reporting results to management, and participating in divisional planning and policy administration. This is an onsite, second-shift role requiring 40 hours per week, Monday through Friday.

Requirements

High school diploma and related experience.
Excellent oral and written English communication skills.
Intermediate management and organizational skills.
Good presentation skills.
Good working knowledge of Microsoft Office applications.
Ability to work respectfully and diplomatically with others while adhering to company values.
Ability to sit at a desk and use a computer.
Ability to walk and move about on foot for long distances.
Ability to lift 40 pounds.
Ability to work in warehouse settings with varying temperatures.
Ability to work 40 hours per week, Monday through Friday.
Must be authorized to work in the United States on a full-time basis.

Nice To Haves

Bilingual in Spanish and English.
Knowledge of MS Office, including Excel, Word, Outlook, and PowerPoint.
Knowledge of Windows and ORACLE.
Shipping and receiving, DTC, e-commerce, and barcode-scanning experience.
Management skills including organizational, presentation, project, multitasking, teamwork, and time-management skills.

Responsibilities

Manage overall daily inbound and outbound operations of a business unit.
Manage, develop, and motivate staff while maintaining and enforcing established company processes.
Mentor, develop, and train staff.
Analyze and troubleshoot labor and vendor-compliance issues and recommend corrective action plans.
Correct vendor-compliance issues, minimize charge-backs, and provide root-cause analysis and corrective feedback.
Monitor and report daily goals and objectives to management, including workload, daily dollar, and labor reports.
Follow established procedures and determine actions based on facts, standard practices, and procedures.
Participate in formulating and executing divisional plans and administering policies, objectives, and programs.
Participate in creative work on abstract research problems in technical areas requiring advanced knowledge.