Operations Supervisor (816110)

Equus•Moreno Valley, CA

9d•Onsite

About The Position

Equus Workforce Solutions helps job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Their committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers, and community and partner sites. The Operations Supervisor is responsible for overseeing the project's programmatic activities and operations, ensuring that contractual obligations and compliance issues are met. This role involves analyzing processes and procedures to optimize performance, defining and setting operational goals, prioritizing assignments, and adjusting service delivery as needed. The supervisor may also supervise staff, understand technical aspects of operational units, and maintain knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs. Equus Workforce Solutions is a leading provider of workforce development services in North America, committed to diversity and providing a work environment where everyone is included, treated fairly, and with respect. Joining Equus offers extensive learning opportunities and networking programs, and the chance to make a lasting impact on the lives of others.

Requirements

Related Bachelor's Degree from an accredited college or university or equivalent experience
Experience organizing, planning and developing program operations at a supervisory level
Demonstrated customer service skills
Excellent leadership, interpersonal and human resource management skills

Responsibilities

Overseeing the project's programmatic activities and operations
Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues
Analyzes processes and procedures to optimize performance
Defines and sets operational goals
Prioritizes assignments and adjusts or adapts service delivery as needed
May supervisor staff
Understand all technical aspects of the operational units
Maintain knowledge of applicable federal, state and local laws, regulations and policies related to welfare and workforce programs
Maximize performance and productivity
Direct/delegate staff responsibilities to meet and/or exceed performance standards
Review staff performance and recommend corrective actions as needed
Facilitate meetings with partners to promote full, frequent communication
Coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively
Participate in development and maintenance of standard operating procedures
Other duties as assigned