Operations Supervisor (816110)
About The Position
Equus Workforce Solutions helps job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Their committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. The Operations Supervisor is responsible for overseeing the project's programmatic activities and operations, ensuring that the project meets contractual obligations and compliance issues. This role involves analyzing processes to optimize performance, defining operational goals, prioritizing assignments, and adapting service delivery. The supervisor may also supervise staff, understand technical aspects of operational units, and maintain knowledge of applicable federal, state, and local laws related to welfare and workforce programs.
Requirements
- Related Bachelor's Degree from an accredited college or university or equivalent experience
- Experience organizing, planning and developing program operations at a supervisory level
- Demonstrated customer service skills
- Excellent leadership, interpersonal and human resource management skills
Responsibilities
- Overseeing the project's programmatic activities and operations
- Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues
- Analyzes processes and procedures to optimize performance
- Defines and sets operational goals
- Prioritizes assignments and adjusts or adapts service delivery as needed
- May supervisor staff
- Understand all technical aspects of the operational units
- Maintain knowledge of applicable federal, state and local laws, regulations and policies related to welfare and workforce programs
- Maximize performance and productivity
- Direct/delegate staff responsibilities to meet and/or exceed performance standards
- Review staff performance and recommend corrective actions as needed
- Facilitate meetings with partners to promote full, frequent communication
- Coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively
- Participate in development and maintenance of standard operating procedures
- Other duties as assigned
Benefits
- Extensive learning opportunities
- Networking programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
