Operations Supervisor

ASM Global

11d•$26 - $28•Onsite

About The Position

The Operations Supervisor position is responsible for supporting all Food and Beverage Operations as directed by the Management Team. This role’s main focus will be maintaining the operations of the concession outlets, including café, boat rentals.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Strong attention to detail.
Able to demonstrate flexibility and quickly adapt to changes.
Ability to be self-motivated and work independently and work well as a team player.
Ability to work in a fast-paced environment.
Must be at least 18 years old
Able to delegate and prioritize duties to the concessions team
Work with a sense of urgency
Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
Strong commitment to delivering a high level of customer and client service with demonstrated initiative and leadership
Customer service oriented with the ability to interact with all levels of management
Must be flexible to work weekends, nights and holidays
Must be able to work in a team environment
High level of organization and attention to detail
Must be able to remain calm under stressful situations.
Must be able to make evaluations and decisions without immediate supervision
Must be able to accept and carry out responsibility for directions
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

Responsibilities

Responsible to help oversee daily operations and execution of café, boat rentals, stewards, and catering operations when needed.
Set up and preparation of all assigned locations.
Check in food deliveries and verify with warehouse team.
Oversee and check opening and closing duties of the Café staff and their assigned locations.
Replenish and restock all food items and food related items as needed and directed by management.
Prepare staff assignments and prep lists.
Maintain a high level of sanitation awareness and conscientiousness.
Assist management with monthly inventories.
Prepare food and beverage orders for management.
Responsible for maintaining the cleanliness of café area equipment and reporting any operating issues.
Maintain cleanliness and organization of café and boat rental areas to be in compliance with local health code
Always conduct self in a professional, safe, and efficient manner.
Ability to follow directions precisely and consistently; maintenance of work area and proper food storage; opening and closing duties
Track and maintain par levels in assigned locations
Adheres to company guidelines and house rules, always exceeds guest expectations.
Ability to expedite food in a fast-paced environment
Lead and work to maintain the facility and all equipment to the highest standards ensuring Safety and Cleanliness
Work as a team with fellow associates in the both the FOH and the BOH
Ensure daily checklists are followed and completed by all café, boat rental, and steward members
Assist other supervisors in other related tasks and responsibilities as necessary
Practice safe work habits and complete company and venue safety and general compliance training.
Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
Adheres to the Legends Global and venue company policies.
Complete other duties as assigned by management.
Available to work non-traditional hours (Nights, Weekends & Holidays)