Operations Supervisor

Performance Team•Cedar Hill, TX

5d•$65,000 - $67,000

About The Position

The Operations Supervisor supervises and coordinates warehouse activities involving ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts. This role plans daily work to meet customer metrics, coordinates staffing and schedules, tracks productivity, supports inventory accuracy, manages departmental payroll, and ensures operational procedures and safety practices are followed. The position directly supervises 20 or more Operations employees. Supervisory duties include interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems. The schedule is Sunday through Wednesday, 6:00 PM to 4:30 AM, for the front half night shift.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Must be authorized to work for any employer in the United States.

Responsibilities

Review the inbound appointment log and open order report each day to plan work activities.
Plan inbound and outbound schedules to meet customer metrics.
Determine staffing needs based on workload and schedule staff accordingly.
Assign workers to specific duties based on workload and shipping schedules.
Review and update operational procedures, and ensure they are communicated to and understood by warehouse associates.
Track and qualify productivity and performance by individual, function, and department.
Work with Inventory Control to support the highest possible level of inventory accuracy.
Manage departmental payroll.
Advise employees on handling items received, stored, and shipped; the methods and equipment used to handle and store stock; and related problems.
Trace item histories to determine reasons for inventory discrepancies and recommend remedial actions.
Determine work procedures, prepare work schedules, and expedite workflow.
Issue written and oral instructions.
Ensure proper safety procedures are followed.
Maintain harmony among workers and resolve grievances.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.