Operations Supervisor

Armstrong•Upper Marlboro, MD

13d•Onsite

About The Position

The Operations Supervisor is responsible for the activities and staff of the warehouse which include receiving, storing staging, picking, and loading of customer products. Proper resource allocation of personnel and equipment, planning, and follow-through are factors for operational success. Proper communication and delegating skills will be essential to complete all work on time and accurately. This role will partner with administrative staff and quality to meet customer deliveries as well as improve process execution. Creating a safety-first culture and housekeeping are critical responsibilities.

Requirements

Minimum 3-5 years’ experience in a similar role and capacity.
Associate degree with an emphasis in Logistics/Supply Chain Business or 5-7 years of verifiable experience in a similar warehousing, distribution, or fulfillment operation.
Proficient with Microsoft suite of products.
Ability to lead, delegate, direct, and motivate others.
Self-starter, energetic, and passionate about roles and responsibilities.
Sound decision-maker with the ability to set and deliver on priorities.
Strong problem-solving skills.

Responsibilities

Oversight of all operational team members to meet customer demands and daily scheduled activities while complying with all safety and task-specific processes.
Participate in interviewing, hiring, and promotion of direct reports.
Complete annual employee reviews for direct reports.
Understand and comply with all HR, safety, and quality expectations.
Provide all skills and training required to perform duties safely, create awareness, and manage incidents as they may occur.
Support in employee discipline and personal improvement planning (PIP).
Contribute to weekly employee huddle meetings reviewing operational goals and objectives.
Champion safety awareness consistent with those established by safety leaders and enterprises.
Enforce both pre and post-use inspections of all material handling equipment.
Report defects to the operations manager in a timely manner.
Report all incidents timely to proper leadership to reduce company exposure.
Collaborate with quality leaders to conduct root cause analysis and provide corrective action for defects within operations.
Participate in housekeeping walks to meet all requirements under the policy.
Influence and motivate others to reach operational and quality goals.