Operations Supervisor

Capstone Logistics, LLC•Edwardsville, PA

11d•Onsite

About The Position

Capstone Logistics is seeking an Operations Supervisor in Edwardsville, Illinois. This role is a training opportunity for candidates preparing to manage their own site. The supervisor may oversee part of the business or an entire shift, represent Capstone to its partners, manage daily associate activities, and prioritize safety and productivity. The role offers a $65,000 base salary with additional bonus potential and benefits after 30 days. Salary may vary based on education, experience, and skills. The position includes leading site operations, meeting customer needs, managing associate performance and staffing, supporting budgets, and completing daily reporting and closeout tasks. Work takes place in a warehouse environment, with physical requirements including extended periods of standing and lifting up to 75 pounds.

Requirements

At least 3 years of supervisory or leadership experience in an industrial setting.
Proven experience providing high levels of customer service to internal and external customers.
Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
Ability to take ownership of operations and exceed standards for safety, productivity, and customer service.
Excellent written and verbal interpersonal and communication skills.
Strong organization and prioritization skills.
Ability to perform multiple tasks simultaneously.
Problem-solving skills and ability to make effective decisions in a fast-paced environment.
Intermediate PC skills, including knowledge of Excel, Word, Outlook, and PowerPoint.
Proven track record supervising warehouse employees, including hiring, training, and termination.
Experience managing budgets and creating and maintaining management reports.
Excellent aptitude for estimating rates and performing mental arithmetic while multitasking.
Ability to stand for long periods and lift up to 75 pounds.
Ability to safely operate material handling equipment as needed.
Ability to work in a warehouse on concrete flooring and in varying temperatures.
Background check required.

Nice To Haves

Warehousing, logistics, supply chain, or third-party experience preferred.
A BS/BA degree or Associate Degree with equivalent experience is a plus but not required.

Responsibilities

Run the site with safety and efficiency as priorities.
Communicate daily with associates about service levels, accountability, pay, and performance.
Create daily work logs and transmit them to corporate.
Audit daily labor and billing reports.
Ensure customer needs are met daily.
Document and resolve customer service or associate issues.
Ensure associates follow Capstone policies and safety work rules.
Hold weekly safety meetings and ensure associate participation.
Assist in managing the site and departmental budget.
Schedule associate shifts based on customer requirements.
Interview, hire, and train new associates.
Supervise timely and accurate data entry for all services performed.
Complete daily closeout tasks, including cash balancing, data upload, and payroll record administration, according to company policies and standard operating procedures.
Train, coach, and mentor warehouse associates.
Supervise warehouse employees, including hiring, training, and termination.
Create and maintain management reports.