Operations Supervisor

Performance Team•Cedar Hill, TX
•$65,000 - $67,000

About The Position

The Operations Supervisor oversees and coordinates workers involved in ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in a stockroom, warehouse, or yard. The role plans daily warehouse work, schedules staffing and shipments to meet customer metrics, monitors productivity and inventory accuracy, manages departmental payroll, communicates operational procedures, and ensures safe work practices. The position directly supervises more than 20 Operations employees and performs supervisory duties including hiring, training, work assignment, performance appraisal, discipline, and resolving employee concerns. The schedule is Sunday through Wednesday, 6:00 AM to 4:30 PM, for the front half day shift. The listed anticipated starting salary range is $65,000 to $67,000.

Requirements

  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Must be authorized to work for any employer in the United States.

Responsibilities

  • Review the inbound appointment log and open order report each day to plan work activities.
  • Plan inbound and outbound schedules to meet customer metrics.
  • Determine staffing needs based on workload and schedule staff accordingly.
  • Assign workers to duties based on workload and shipping schedules.
  • Review and update operational procedures, and ensure they are communicated to and understood by warehouse associates.
  • Track and evaluate productivity by individual, function, and department.
  • Work with Inventory Control to support the highest possible inventory accuracy.
  • Manage departmental payroll.
  • Advise employees on handling received, stored, and shipped items; equipment use; stock maintenance and shipping; and related problems.
  • Trace item histories to investigate discrepancies between inventory and stock control records and recommend corrective actions.
  • Determine work procedures, prepare work schedules, and expedite workflow.
  • Issue written and oral instructions.
  • Ensure proper safety procedures are followed.
  • Maintain harmony among workers and resolve grievances.
  • Directly supervise more than 20 Operations employees.
  • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) with company match
  • Employee Assistance Program
  • Paid time off
  • Flexible work schedules when possible
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