Operations Supervisor

Manna•Tulsa, OK

9h•Onsite

About The Position

Join Manna’s live operations team as an Operations Supervisor in Tulsa. Reporting to the Operations Manager, this role is responsible for supporting the safe and efficient operation of Manna’s drones and contributing to a seamless, effective, and profitable delivery service. The position leads Ground Operations Crews, manages site staffing and performance, oversees operational processes and site profitability, and coordinates with other departments. Manna designs and builds aviation-grade drones for fast suburban deliveries from local businesses to consumers.

Requirements

Must be at least 18 years old.
2–3 years of experience in operations, logistics, consulting, project management, or a similar fast-paced environment.
High school diploma or equivalent.
Valid US driver’s license with a clean driving record.
Based in Tulsa, Oklahoma, or able to move there quickly.
Ability to pass pre-employment background screening.
Proactive, organized operations professional who thrives in a fast-paced environment.
Problem-solving ability, initiative, and commitment to continuous process improvement.
Effective communication and ability to collaborate across departments.
Ability to work indoors and outdoors in varying weather conditions.
Ability to stand, walk, bend, and lift up to 40 lbs.
Ability to safely operate company vehicles when required.

Responsibilities

Lead and manage several Ground Operations Crews, including recruitment, hiring, staffing management, and staffing forecasts.
Monitor daily operations to ensure efficiency and safety standards.
Track and order inventory and consumables to maintain adequate supplies.
Conduct performance evaluations and provide feedback.
Manage staff rosters, annual leave, and sick days.
Own site P&L and profitability metrics for the base.
Coordinate cross-departmental communication and escalate operational issues to appropriate teams.
Implement operational changes and process improvements in accordance with change management processes.
Oversee staff onboarding, training, and assessments.
Supervise and chaperone visitors to ensure compliance with site protocols.
Process bi-weekly payroll.
Collaborate with other departments to achieve organizational objectives.