Operations Supervisor (Mon-Fri 10:00pm-6:30am)

RK Logistics Group•Phoenix, AZ

1d•$75,000 - $75,000•Onsite

About The Position

The Operations Supervisor oversees the daily activities of an operational unit, maintaining workflow, staffing, and scheduling to achieve targeted operational and financial results. This role ensures compliance with operational policies and procedures and resolves routine operational issues. The supervisor schedules and manages workers to ensure efficiency, determines labor hours needed, and manages the quantity of items to be received, stocked, picked, inventoried, cleaned, and/or shipped. The position requires working with strict demands and budgets to set production schedules, monitoring activity to ensure daily quotas are met, and keeping workers on task and informed of procedural changes. The supervisor must be able to get production back on schedule if it falls behind for any reason. This role involves designing detailed product quality checklists, scrutinizing items before packaging and shipping, and performing personal inspections to ensure orders are compliant and associates follow strict SWI’s/SLAs process steps. The supervisor will monitor metrics and Key Performance Indicator's (KPI's) to assess productivity and cost management. This role also involves moving inventory by scheduling materials to be moved to and from the warehouse, coordinating inventory transfers, maintaining inventory and supplies by receiving, storing, and delivering items, securing the warehouse, and supervising staff. Maintaining inventory includes conducting monthly physical counts, reconciling variances, and inputting data. The role supports the implementation and adherence to Lean manufacturing and 6S initiatives, assessing and analyzing current practices, and driving improvements. The supervisor partners and coordinates with management, peers, subordinates, and other internal departments to resolve issues and concerns, leads by example with positive reinforcement, and aims to make RK Logistics a World Class company. Maintaining good partnerships with customers by responding to their needs and requirements and providing a company focal point for customer visits are also key responsibilities. The supervisor communicates with upper management when issues arise and performs other duties and responsibilities as assigned.

Requirements

Experience with process improvement methodologies to improve efficiency and effectiveness
Understanding of RF scanners and standardized processes
Knowledge of picking, receiving, and shipping processes, hands on experience preferred
Excellent verbal, interpersonal and written communication skills
Excellent time management skills
A strong sense of urgency and drive to succeed
Integrity
Demonstrates ability to interact well with others and follow instructions
Flexibility and ability to adjust to sudden changes in operational goals
Ability to read and write, comprehend basic checklists, forms, or other documents
Ability to follow oral and written directions
Must be able to stand, walk, use hands to handle objects, or reach with hands and arms, climb ladders, kneel, crouch
Must be able to lift and move items up to 50 lbs. unassisted while using safe lifting techniques
Knowledge of ERP/MRP/WMS, especially: SAP, Citrix, Oracle, Cargowise
Microsoft Office Excel Spreadsheets
Familiarity with Agile, Arena, and other PLM systems
Proficiency in MS Office Suite
Associate degree or equivalent in business administration or industrial management/engineering.
Basic math & writing skills.
Advanced computer skills such as, MRP a plus
3-5 yrs. of experience in the logistics field or any other related industry
Minimum of 2 years of supervisory experience
Knowledge of handheld RF equipment a plus
Forklift certification a plus: sit-down & stand-up
Adherence to all RK Safety, Quality, ISO and HR policies and standards

Nice To Haves

Advanced computer skills such as, MRP a plus
Knowledge of handheld RF equipment a plus
Forklift certification a plus: sit-down & stand-up

Responsibilities

Ensures that all processes run smoothly and that workers are always kept safe
Provide managers, peers, and subordinates with information about quality, safety delivery, cost, and morale
Coaches and develops employees in daily operations
Responsible for the training, coaching, and feedback of hourly associates, and performs regular evaluations of associates through factual data and subjective observations
Oversee anywhere from 1 to 25 hourly associates
Work with strict demands and budgets, so that they can set production schedules
Monitor activity and make sure that daily quotas are met by keeping workers on task and informed of procedural changes
If production falls behind for any reason, a supervisor can determine the best ways to get back on schedule
Designs detailed product quality checklists and monitor items as they are constructed
Every item is scrutinized before it can be packaged and shipped
A supervisor might perform personal inspections to ensure that orders are compliant, and associates are following strict SWI’s/SLAs process steps
Monitor metrics and Key Performance Indicator's (KPI's) to assess productivity and cost management
Moves Inventory by scheduling materials to be moved to and from warehouse, coordinating inventory transfers with related departments
Maintains inventory and supplies by receiving, storing, and delivering items; securing warehouse; supervising staff
Maintains inventory by conducting monthly physical counts, reconciling variances, inputting data
Help with implementation of and continued adherence to Lean manufacturing and 6S initiatives
Assess and analyze current practices and drive improvements
Partners and Coordinates with management, peers, and subordinates and other internal departments to resolve issues and concerns
Lead by example of positive reinforcement and make RK Logistics a World Class company
Maintains good partnerships with customers by responding to their needs and requirements
Provide company focal point for customer visits
Communicates with upper management when issues arise
Other duties and responsibilities as assigned