Operations Supervisor

Coastal Waste & Recycling Inc•Pompano Beach, FL

About The Position

The Operations Supervisor leads frontline collection operations at Coastal Waste & Recycling. The role oversees Drivers, Collection Specialists, Lead Drivers, Dispatchers, and other operational team members, and is responsible for the daily execution of collection routes. The supervisor manages staffing, coaches and develops employees, promotes a strong safety culture, and works with leaders across the organization to ensure routes are completed safely and efficiently. The role also focuses on teamwork, accountability, and reliable customer service.

Requirements

  • Leadership experience in transportation, logistics, waste management, recycling, environmental services, construction, manufacturing, mining, aggregates, or another operational environment.
  • Passion for developing people and building high-performing teams.
  • Strong communication, coaching, and decision-making skills.
  • Ability to thrive in a fast-paced environment while managing multiple priorities.
  • Commitment to safety, operational excellence, and customer service.
  • Valid driver's license with an acceptable driving record.

Nice To Haves

  • Waste industry experience.
  • Commercial driver's license (CDL).
  • Bilingual in English and Spanish or English and Creole.
  • Experience with Trux or Workday.

Responsibilities

  • Lead, coach, and develop a high-performing operations team and foster an engaged, accountable workplace.
  • Manage operational staffing by partnering with the Career Path team to recruit, interview, hire, onboard, and retain employees.
  • Conduct daily crew-outs, crew-ins, and safety huddles.
  • Promote and maintain a strong safety culture through coaching, observations, ride-alongs, and safety initiatives.
  • Monitor route execution and make real-time operational decisions to support safety, efficiency, and customer service.
  • Coordinate with fellow Operations Supervisors to balance workloads, share resources, and meet daily operational goals.
  • Provide performance feedback and recognition, support employee development, and identify and prepare future leaders.
  • Partner with Customer Experience, Dispatch, Fleet Maintenance, Career Path, and other departments to support daily operations.
  • Resolve operational challenges, customer concerns, and service issues.

Benefits

  • Competitive pay.
  • Comprehensive medical, dental, and vision benefits.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Employee referral program.
  • Career growth and leadership development opportunities.
  • Collaborative team environment.
  • Opportunity to make a meaningful impact on the team, community, and future of Coastal Waste & Recycling.
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