Operations Supervisor

ID Logistics • White Haven, PA

17d • Onsite

About The Position

ID Logistics US is hiring an Operations Supervisor to manage team workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. The supervisor helps ensure safe and efficient operations by improving processes, setting team targets, coaching employees, resolving issues, and serving as a link between employees and upper management.

This is an on-site role with a set schedule, but the successful candidate must have open availability to work any shift, including days, evenings, weekends, and holidays as needed. The listed annual salary is $68,000–$92,000, plus a bonus. Compensation depends on experience, skills, and education.

Requirements

• High school diploma or GED with some college-level study.
• At least 2 years of experience in a warehouse supervisor role.
• Strong oral and written communication skills.

Nice To Haves

• Bachelor's degree strongly preferred.
• Spanish-speaking bilingual ability is a plus.
• Experience with Microsoft Office Suites, or an equivalent combination of education and experience.
• Lean Six Sigma experience is a plus.
• Inventory experience is a plus.
• Third-party logistics (3PL) experience is a plus.

Responsibilities

• Promote a safe environment for customer products, associates, and temporary workers.
• Follow established operational procedures for verifying incoming and outgoing shipments, handling and disposition of materials, and maintaining current warehouse inventory.
• Provide 100% customer satisfaction.
• Build a positive teamwork environment by listening to and communicating with associates.
• Help maintain attendance and tardiness records.
• Monitor daily compliance with safety procedures.
• Investigate accidents and prepare reports.
• Provide on-the-job coaching and training to maintain associate skills at desired levels.
• Help coordinate vacations, payroll, and time sheets for associates and temporary workers.
• Address complaints and associate concerns, and monitor productivity and work quality.
• Oversee associates.
• Maintain proper Good Manufacturing Practices (GMP) for a food-grade warehouse.

Benefits

• Paid time off (PTO)
• Sick time
• Corporate holidays
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED