Operations Supervisor

Dayton Freight•Bidwell, OH

77d•Onsite

About The Position

As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error-free manner. This role involves compiling production and service records, measuring conformance to standards, and inspecting and measuring personnel performance to improve Service Center operations. You will review logs and reports, confer with shift personnel, and set up appointment freight deliveries. Responsibilities also include performing and assisting with billing, rating, manifesting, and analysis of freight weight and size, while maintaining excellent communication with external and internal customers. Additionally, you will assist with training, development, and evaluation of personnel performance, and in conjunction with the Service Center Manager, recruit, qualify, interview, hire, train, and develop Service Center personnel. Ensuring the protection and maintenance of Service Center premises, assisting in accident investigations and corrective actions, and understanding and applying company safety practices including DOT, EPA, ICC, and OSHA rules and regulations are also key aspects of this role. You will also assist with information meetings and handle special assignments as directed.

Requirements

Knowledge of the LTL/ Transportation Industry
Has managed Drivers and Dockworkers
Knowledge of the surrounding geographical area to the Service Center
Legally eligible to work in the United States
Must be at least 18 years of age
Fluent in English

Responsibilities

Plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error-free manner.
Compile production and service records and measure conformance to standards.
Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations.
Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements.
Set up appointment freight deliveries.
Perform and or assists with billing, rating, manifesting and analysis of freight weight and size.
Maintain excellent communication with external and internal customers.
Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation.
In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel.
Ensure that Service Center premises are protected and maintained.
Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies.
Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations.
Assist with the facilitation of information meetings with Service Center team members.
Effectively handle special assignments as directed.