Operations Supervisor

Mitsubishi Heavy Industries, Ltd.•Bridgeport, WV

About The Position

MHI RJ Aviation Group (MHIRJ), a combination of Mitsubishi Heavy Industries and the CRJ Series program, provides operational, engineering, and customer support for the global regional aircraft industry. The Operations Supervisor is responsible for the daily and overall operations of an aircraft maintenance department, including safety, schedules, personnel, and quality. The role supports MHIRJ service centers, support offices, and parts depots located in U.S. aviation hubs. This is a 24/7 operation with 12-hour shifts that include days, nights, and weekends.

Requirements

  • At least 3 years of experience performing aircraft heavy or line maintenance.
  • At least 2 years of leadership, supervisory, or lead experience, preferably within aircraft maintenance.
  • A&P license or other appropriate certification under FAR Part 65.
  • Working knowledge of applicable Federal Aviation Regulations, such as Parts 91, 121, 135, and 145.
  • Working knowledge of aircraft maintenance inspection programs for jet aircraft.
  • Working knowledge of Environmental, Health & Safety rules and regulations applicable to workplace, safety, and environmental aspects of aircraft maintenance operations.
  • Planning and organization skills to plan, prioritize, and coordinate assigned employees’ workload in a multiple-project setting.
  • Intermediate computer skills, including Word, Excel, PowerPoint, Outlook, and web-based maintenance-work management applications.
  • Comfort with shift work in a 24/7 operation with 12-hour shifts, including days, nights, and weekends.

Nice To Haves

  • Associate or bachelor’s degree.
  • Project management experience.
  • Working knowledge of ISO/OHSAS management systems and resources.

Responsibilities

  • Promote a safe work environment by supervising safety and security programs covering support equipment, aircraft systems, and general housekeeping; conduct audits and address discrepancies.
  • Coordinate unscheduled aircraft maintenance and work performed on site or at another fixed location.
  • Supervise maintenance performance and ensure work complies with the Repair Station Manual, Quality Manual, Site Operating Procedures, and applicable Federal Aviation Regulations.
  • Supervise assigned employees and areas, including timekeeping, attendance, timecard approval, and time-off requests.
  • Manage employee performance and identify professional development and training opportunities.
  • Support personnel decisions concerning hiring, disciplinary issues, and salary adjustments.
  • Administer team-related policies and procedures.
  • Support UMT activities as needed, including coordinating tooling and parts, scheduling personnel, and aircraft return-to-service.
  • Coordinate technical shop-floor issues, including engineering matters and specialized tooling requirements.
  • Facilitate meetings with departments and shops.
  • Identify and communicate best practices and champion continuous improvement initiatives.
  • Communicate with a customer-service mindset, verbally and in writing, including defusing situations with internal and external customers.

Benefits

  • Comprehensive medical, dental, vision, and prescription coverage.
  • Flexible Spending and Health Savings Accounts.
  • Company-paid life insurance and short-term disability.
  • Annual wellness incentives up to $750.
  • Employee assistance program.
  • 401(k) with 6% company match.
  • Annual bonus plan.
  • Paid vacation, sick time, and holidays.
  • Comprehensive benefits for employees and their families.
  • Opportunities for career growth.
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