Operations Supervisor

BGO Real Estate•Winnipeg, MB

3d•Onsite

About The Position

The Operations Supervisor is responsible for the direct coordination and supervision of daily building maintenance and operational activities. This role is "hands-on," focusing on team workflow, immediate problem-solving, and ensuring that all building systems operate efficiently to provide a high-quality environment for tenants and visitors.

Requirements

5th Class Power Engineer minimum, 4th Class Power Engineer preferred
A minimum of 5 years direct work experience in a progressive intermediate building operations maintenance position in commercial high rise building or similar structure
Experience operating medium to large chiller and boiler plant
Experience with CMMS and building automation systems
Experience programming building automation, security, lighting and other controls systems
A sound understanding of Workplace Health and Safety practices
A valid driver’s license
Basic skills in Microsoft Office, Excel and general computer software applications
Good fault finding and analytical skills, ability to write technical reports
Knowledge of local codes and regulations
Ability to communicate effectively and professionally, both oral and written, with all levels within the company
Mature and self-motivated team player who is committed to personal growth and ethical integrity
Ability to allocate one’s time effectively and manage tight deadlines
Ability to work under pressure and achieve quality results
Ability to handle multiple demands and competing priorities, adaptable to new ideas and embrace changes
Results and detail oriented
Ensure operations records, files and documentation are maintained in an orderly, accurate and timely fashion
Sound administrative and organizational skills
Possess good leadership, supervisory and coaching skills
Ability to resolve problems using facts and sound reasoning
Ability to achieve goals using logical and strategic approaches to resolving challenges
A criminal verification check is required for employment.

Nice To Haves

Experience with Yardi is an asset but not a requirement
Knowledge of security systems including card access and CCTV is an asset but not a requirement
BOMI’s FMA, SMA, SMT or similar designation is an asset but not a requirement

Responsibilities

Directly assign, coordinate, and review the daily work of maintenance technicians and operators.
Lead shift huddles to set priorities daily, weekly or as required, assign service requests, and review safety protocols.
Provide hands-on training to staff on technical skills, safety procedures, and the use of building equipment.
Manage staff work schedules and ensure proper coverage for all shifts, including weekends and after-hours emergency response.
Implement the PM program as directed by the Operations Manager, ensuring all tasks are completed on schedule and accurately logged.
Monitor the tenant service request system (CMMS) to ensure prompt response times and high-quality completion of all work orders.
Daily monitoring and operation of the Building Automation System (BAS) to maintain optimal environmental comfort and energy efficiency.
Conduct regular walkthroughs of all mechanical rooms, common areas, and exterior grounds to identify and resolve maintenance or cleanliness issues.
Act as the primary point of contact for external contractors, issue and track po’s. Ensure vendors follow building rules, safety standards, and performance requirements.
Inspect completed contractor work (e.g., HVAC repairs, cleaning services) to verify it meets quality standards before sign-off.
Assist the Operations Manager by obtaining competitive quotes for routine repairs and small projects.
Ensure the team follows all health and safety regulations, including WHMIS and PPE requirements.
Act as a lead responder for building emergencies (e.g., leaks, power outages, fire alarms) and escalate to the Operations Manager as needed.
Manage the on-site inventory of tools, supplies, and materials, ensuring the team has the resources required for daily tasks.