Operations Supervisor

First Student • Excelsior Springs, MO

4d • $38,000 - $40,000 • Hybrid

About The Position

At First Student, the Operations Supervisors are an essential part of our team. They create a smooth-running environment to assist the location employees, location managers, and drivers. They also help monitor Driver and Dispatcher performance, as well as assist employees when opportunity arises.

Requirements

• High School Diploma required, further education preferred but not required.
• CDL Class B or above required, or the ability to obtain a CDL within 6 months of employment
• 2-3 years driving experience required
• Problem solving and analytical abilities
• Ability to verbally communicate with passengers, Drivers, Dispatchers and Road Supervisors including use of a 2-way radio and PA system effectively.
• Working knowledge of Microsoft Word and Excel.

Nice To Haves

• 2-4 years of transit or related experience preferred
• Supervisory experience strongly desired

Responsibilities

• Counsels, coaches, and trains drivers and dispatchers. Tracks trip performance measures, route begin on time, performance, incidents, etc.
• Ensures that drivers are performing assigned duties correctly and safely and that they meet all job related specifications.
• Prepares operational reports/schedules. Maintains accurate daily records of operations.
• Dispatches as needed. Reconciles previous day deposits.
• Responds to customer comments.
• Other responsibilities may include: road checks, routing, training, payroll, and other administrative tasks as required.
• May assist in driver hiring in accordance with company standards.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contribution
• Paid time off and paid holidays
• Company-paid life insurance
• Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED