Operations Supervisor

Triple Shift EntertainmentAnoka, MN
Onsite

About The Position

Striking good times start here! There’s always something to celebrate at our Triple Shift Entertainment venues, and there’s a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you’ll play a pivotal role in creating experiences that will become the stuff of tomorrow’s nostalgia.

Requirements

  • 2 years of FOH experience required
  • Must have the ability to stand and exert fast-paced mobility for an entire shift
  • Must show up for all company-required meetings and scheduled shifts on time
  • Must be able to lift 30 – 50 lbs. Regularly
  • Must be a minimum of 21 years old

Nice To Haves

  • 1 year of supervisory experience preferred
  • Industry-specific experience is highly desired
  • Foster a culture of respect, camaraderie, and inclusiveness for all guests and staff
  • Work varied hours/days, nights, weekends and holidays, weather conditions, as needed

Responsibilities

  • Provide responsible and highly skilled management in directing facets of a venue operation with direction from the General Manager and Operations Manager(s).
  • Assist the General Manager and Operations Manager in preparing budgets, forecasting, financial recording, and reporting.
  • Allocate staffing and scheduling budgets and assist with payroll/non-payroll expense control.
  • Aid the General Manager and Operations Manager in planning, organizing, and implementing sales programs for the venue.
  • Plan and is responsible for achieving overall sales objectives.
  • Supervise the work of all center employees.
  • Ensure that all procedures and policies are thoroughly understood and implemented.
  • Help in accomplishing all personnel management activities necessary to ensure the center staff is hired, trained, scheduled, and provides quality customer service.
  • Promote a positive image of the center by maintaining a fun, safe, clean environment for customers and employees.
  • Provide friendly, courteous, polite, and helpful customer service.

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Dental Benefit Little Partners 12 & under no charge coverage
  • HSA Health Savings Account
  • Short-Term, and Long-Term Disability
  • Pretax 401k Options
  • 401k Roth Options
  • 401k Employer Match
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