Operations Supervisor

NOV Inc.•Cotton Flat, TX

About The Position

The Operations Supervisor implements and manages the Fortress Downhole Tools Cyclops Setting Tool Recycling program, coordinating the performance and execution of Fortress processes and procedures. The role ensures that Fortress-supplied products meet or exceed customer requirements and maintain the company’s standards of excellence. It also provides operational oversight of the shop, personnel, inventory, tool maintenance, safety, and customer support.

Requirements

  • Strong technical background working with downhole tools used in pump-down operations, including wireline setting tools, frac plugs, and perforating guns.
  • Self-motivated and detail-oriented.
  • Available to work weekends and holidays as needed to support customer field operations.
  • Excellent problem-solving, interpersonal communication, and operational management skills.
  • Working knowledge of Windows 10 and Microsoft Office.
  • Forklift training.
  • Proficiency with basic hand tools.
  • Ability to lift a minimum of 75 pounds.
  • Willingness to travel periodically to other districts as necessary to meet company needs and support operational initiatives.

Responsibilities

  • Coordinate Cyclops Setting Tools effectively with customer field representatives.
  • Disassemble, clean, inspect, rebuild, and test Fortress Cyclops Setting Tools according to applicable Fortress Work Instructions.
  • Provide technical support and onboarding to customers for Fortress Cyclops Setting Tools.
  • Ensure necessary equipment and tools are available and adequately maintained.
  • Prioritize and ensure compliance with all QA/QC policies and procedures.
  • Ensure employees are current with safety training and personal protective equipment requirements.
  • Coordinate tool needs between the shop and upper management.
  • Interview, hire, and terminate Tool Assistants and Specialists.
  • Train and develop shop personnel.
  • Create employee schedules and grading processes.
  • Maintain reports on ongoing jobs and activity for Fortress management.
  • Maintain adequate inventory levels.
  • Oversee technicians’ timesheets and days off.
  • Ensure housekeeping standards are maintained every day.
  • Maintain professionalism and work with honesty and integrity.
  • Foster an upbeat, exciting, diversified, and unique work culture.
  • Anticipate issues and provide solutions before they become problems.
  • Perform other duties, responsibilities, or tasks assigned by a supervisor.
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