Kirt - Operations Supervisor

Yulista Solutions•Kirtland AFB, NM

About The Position

The Operations Supervisor oversees a group of employees in a professional setting. The role relays information between the team and upper management, guides employees through daily activities and projects, and monitors performance to support productivity. The supervisor assesses and organizes work to improve the efficiency and effectiveness of the organization’s supply chain, executes processes, and recommends process and standards improvements. The position ensures business goals, deadlines, performance standards, and applicable Environmental, Safety and Health and Quality Assurance requirements are met. It has direct reports and requires adaptability in a fast-paced, customer-service-oriented environment where priorities and schedules may change. Overtime may be required.

Requirements

  • Bachelor’s degree in a technical field, or a high school diploma or equivalent with at least 3 years of experience in a managerial role.
  • Previous government-contracting experience managing a multi-million-dollar budget.
  • Ability to pass a drug and background screening.
  • Must be able to obtain and maintain a government security clearance.
  • Skill using Microsoft Office Suite; intermediate-level skills with MS Project or other project-scheduling software.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Excellent interpersonal skills and ability to work effectively and cooperatively with all levels of management and staff.
  • Trustworthiness when handling confidential information.
  • Ability to use general office equipment such as a fax, phone, and copier.
  • Strong professional customer-service skills, including active listening, prompt service, and follow-up.
  • Strong analytical skills, including ability to evaluate data and consider decision impacts across multiple areas.
  • Strong decision-analysis and problem-solving skills, including ability to draw conclusions and justify decisions.
  • Ability to learn and understand corporate policies and procedures and how they relate to goals.
  • Ability to perform basic mathematical computations, detect unobvious facts and issues, and exercise resourcefulness in resolving problems.
  • Ability to work independently and remain on task with minimal supervision.
  • Ability to multitask.
  • Adaptability to schedule and task changes to accommodate changing priorities.

Responsibilities

  • Manage employee workflow by creating team schedules and delegating tasks.
  • Assess employee performance and identify areas for improvement.
  • Assess, document, and organize tasks to support supply-chain efficiency and quality results.
  • Execute processes and recommend improvements to processes and standards.
  • Ensure business goals, deadlines, and performance standards are met.
  • Analyze work-area programs for deficiencies and implement improvements to ensure compliance with standard operating procedures and Command Media.
  • Train and onboard new hires so they understand their roles.
  • Set goals for workers and ensure they comply with company plans and vision.
  • Use knowledge of material management, warehouse processes, and inventory management systems or other designated tracking systems.
  • Analyze and evaluate the Enterprise Inventory Management System or Enterprise Resource Planning system, and provide reports or feedback on Daily Performance Management Reports.
  • Ensure compliance with Environmental, Safety and Health and Quality Assurance requirements, goals, policies, and procedures.
  • Communicate issues to management and regulatory agencies as needed.
  • Interact with customers, vendors, suppliers, shipping companies, and other external contacts.
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