Operations Supervisor

Manna•Tulsa, OK

22d•Onsite

About The Position

Manna is seeking an Operations Supervisor to support its live drone delivery operations in Tulsa, Oklahoma. Reporting to the Operations Manager, this role is responsible for leading Ground Operations Crews and helping ensure drone operations are safe, efficient, and profitable. The supervisor will manage staffing, schedules, payroll, inventory, training, performance, and site profitability, while coordinating with other departments and implementing operational improvements. Manna operates aviation-grade drones designed and built in-house to deliver goods from local businesses to consumers. The company describes its mission as making suburban deliveries fast, affordable, green, and safe. The role will help launch and scale Manna’s first US operations.

Requirements

Minimum age of 18 years.
2–3 years of experience in operations, logistics, consulting, project management, or a similar fast-paced environment.
High school diploma or equivalent.
Valid US driver’s license with a clean driving record.
Based in Tulsa, Oklahoma, or able to move there quickly.
Ability to pass pre-employment background screening.
Proactive, organised operations professional who thrives in fast-paced environments.
Problem-solver who takes initiative and drives continuous process improvement.
Effective communicator able to collaborate across departments.
Ability to work indoors and outdoors in varying weather conditions.
Ability to stand, walk, bend, and lift up to 40 lbs.
Ability to safely operate company vehicles when required.

Responsibilities

Lead and manage Ground Operations Crews, including recruitment, hiring, and forecasting staffing levels.
Monitor daily operations to ensure efficiency and compliance with safety standards.
Track and order inventory and consumables to maintain adequate supplies.
Conduct performance evaluations and provide feedback.
Manage staff rosters, annual leave, and sick days.
Own the site P&L and profitability metrics for the base.
Coordinate communication across departments and escalate operational issues to appropriate teams.
Implement operational changes and process improvements in accordance with change management processes.
Oversee staff onboarding, training, and assessments.
Supervise and chaperone visitors to ensure compliance with site protocols.
Process bi-weekly payroll.
Collaborate with other departments to achieve organisational objectives.