Operations Supervisor

First Student•New Haven, CT

5d•$72,500 - $79,000•Onsite

About The Position

First Student is hiring an Operations Supervisor to help lead daily school transportation service for New Haven Public Schools. The supervisor works closely with the Location Manager, dispatchers, drivers, and maintenance staff to keep buses ready, routes covered, and service safe and dependable. This role offers transportation professionals an opportunity to take on greater responsibility and develop a management career. The position is on-site in New Haven, Connecticut, and follows a Monday–Friday schedule from 10:00 a.m. to 7:00 p.m., with weekend on-call availability as needed. Occasional bus-driving coverage may be required when necessary and appropriately licensed. The position is subject to DOT drug testing and a physical, and the role requires English proficiency for job-related communications.

Requirements

Three to five years of transportation industry experience.
Good supervisory skills and the ability to provide clear direction.
Strong communication, organization, and interpersonal skills.
Computer proficiency.
Ability to manage changing priorities and follow through on daily responsibilities.
Availability to work Monday–Friday, 10:00 a.m.–7:00 p.m., with weekend on-call responsibilities as needed.
English proficiency for job-related communications.
Subject to DOT drug testing and a physical.

Responsibilities

Supervise daily bus operations and help maintain safe, dependable service.
Promote safe work practices, address concerns, and take corrective action when needed.
Ensure drivers have the paperwork needed to complete their routes.
Collect completed charter paperwork and provide it to the Location Manager for processing.
Assign drivers and vehicles for field trips and charter service.
Help drivers establish route descriptions under the Location Manager’s direction.
Coordinate with drivers and maintenance staff to ensure scheduled fueling and mechanical work are completed.
Support dispatch and help resolve daily coverage and service issues.
Review employee time sheets before submission to payroll.
Assist with training sessions, school-year kickoff meetings, and employee communication.
Attend disciplinary meetings with the Location Manager.
Communicate with school officials on routine operational matters as assigned.
Ensure routes meet applicable state, local, and customer requirements.
Provide occasional bus-driving coverage when necessary and appropriately licensed.
Assist with oversight of smaller operations under the Location Manager’s direction.