Operations Supervisor

Innovative Health LLC•Scottsdale, AZ

21d

About The Position

The Operations Supervisor oversees activities within the Operations department and develops, improves, and implements processes and projects. The role oversees production processes and evaluates schedules to meet demand. It manages department employees, including performance management and hiring, and contributes to senior management decisions. The position works across departments, supports production implementation, maintains operational standards, and adapts to changing procedures and priorities.

Requirements

3–5 years in a supervisory or management position, preferably in a fast-paced manufacturing operations environment.
Proven track record managing a fast-paced, high-volume production environment.
Strong managerial and organizational skills.
Strong interpersonal skills and ability to work well cross-functionally and across organizational levels.
Ability to adapt to ongoing procedural changes and changing priorities.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.
Strong working knowledge of Lean Manufacturing and Six Sigma tools and methodology preferred.
Professional experience in the medical device industry, particularly with catheter-based instruments, highly preferred.

Responsibilities

Contribute to organizing, revising, setting up, and implementing current and new standard operating procedures for operations.
Evaluate operations staff performance and provide coaching and counseling to address improvements or deficiencies.
Mentor and guide supervisors and leads with constructive feedback, and receive feedback from staff positively.
Participate as a senior management team member in decisions involving hiring, firing, policy changes, goals, and objectives.
Liaise between R&D and Operations to support production implementation.
Implement and sustain lean programs and processes throughout the production floor.
Maintain standards regulated by the U.S. Food and Drug Administration (FDA).
Ensure efficiency and performance key performance indicators are met or exceeded.
Monitor overhead, materials, hours, throughput, and other factors to keep production cost-effective.
Monitor product standards and implement good operational practices and process improvements.
Communicate and work effectively with different departments.
Work with managers to implement company policies and goals.
Supervise and motivate a team of associates.
Determine the human and material resources needed for daily operations.
Ensure production room training and documentation match established processes and procedures.
Adapt to and implement ongoing procedural changes and respond to changing priorities.
Adjust schedules and work overtime as needed to support operations and interdepartmental teams in meeting business needs.
Coordinate onboarding activities for new staff.
Perform other duties as assigned.
Manage department employees, including their performance management and hiring.