Operations Supervisor

Pellitteri Waste Systems • Madison, WI

24d • Onsite

About The Position

Pellitteri Waste Systems, Inc. is seeking a motivated Operations Supervisor interested in learning the business and developing toward future leadership opportunities. The role provides hands-on exposure to routing and scheduling, dispatch, driver operations, service efficiency, and operational systems. The supervisor works closely with Operations Managers and other leaders to understand daily challenges, support department goals, take ownership of projects, and help implement practical improvements. The position is intended to build the skills and business knowledge needed for greater responsibility, potentially including Operations Management or other management roles.

Pellitteri is a family-owned waste recovery and confidential document destruction company that has served the community for more than 70 years. The company reports growth from approximately 80 employees to more than 200 over five years and emphasizes integrity, service, employee development, and future leadership growth. This full-time position averages 45–48 hours per week and pays $80,000–$85,000 per year, based on experience.

Requirements

• Experience working with routing, dispatching, logistics, or related operational software.
• Ability to modify or create routes across multiple divisions to improve efficiency.
• Proficiency in Microsoft Word, Excel, Outlook, electronic calendars, and similar business tools.
• Strong organizational, analytical, problem-solving, and decision-making skills.
• Ability to provide effective leadership and supervision in a dispatch or operations environment.
• Strong verbal and written communication skills.
• Positive attitude, strong work ethic, and willingness to learn all aspects of the business.
• Ability to collaborate with employees, drivers, supervisors, and management.
• Desire to take on increasing responsibility and pursue future leadership or management opportunities.
• Willingness to undergo drug screening in accordance with applicable laws and regulations.
• Possess, or have the ability to obtain, a Wisconsin Commercial Driver's License (Class B).

Nice To Haves

• Experience with Encore.

Responsibilities

• Evaluate and improve route efficiency using routing and logistics software.
• Analyze route performance and recommend ways to improve productivity, service quality, and cost efficiency.
• Enter accurate, timely dispatches, schedule changes, and operational updates.
• Develop and implement strategies to reduce routing costs while maintaining excellent customer service.
• Assist in directing drivers to complete pickups and deliveries safely, efficiently, and effectively.
• Work with Operations Managers to understand daily challenges, identify opportunities for improvement, and support department goals.
• Learn processes, systems, and responsibilities across the company's operational divisions.
• Develop an understanding of how routing, dispatch, fleet utilization, customer service, and operating costs work together.
• Take ownership of projects, identify problems, and help implement practical solutions.
• Complete required forms, documents, reports, and records accurately.
• Assist with annual and ongoing Operations projects.
• Demonstrate initiative, accountability, and willingness to learn new responsibilities in preparation for future leadership opportunities.

Benefits

• Competitive weekly pay
• Paid time off
• Free and low-cost health insurance options
• Dental insurance
• Vision insurance
• 401(k) plan with a company match of up to 4%
• Company-paid short-term disability insurance
• Company-paid long-term disability insurance
• Company-paid life insurance
• Hands-on learning and exposure to multiple areas of the business
• Opportunities to develop leadership skills and prepare for future management positions
• Opportunity to grow alongside an expanding, locally owned company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed