Operations Supervisor – 3rd Shift

IDEXX•Markham, ON

5d•Onsite

About The Position

As a Laboratory Operations Supervisor in an IDEXX laboratory, you will supervise a team of Laboratory Technicians who analyze samples and help veterinarians diagnose and treat pets. Enhancing the lives of people and pets starts with empowering our own employees, focusing on continuous improvement, and supporting strong collaboration and inclusiveness. As a leader in the lab, you ensure your team is supported and managed and help them achieve their goals. This is a full-time role with competitive day-one benefits and performance incentives. IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it, including this role. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. In this Role: You leverage your passion for coaching and developing employees, and help your team reach their full potential while achieving business goals You organize staff schedules, coordinate workflow, and oversee costs and metrics You problem-solve, from troubleshooting diagnostic analyzers to resolving situational workflow and turnaround time challenges You act as a business leader and a people leader for the lab and the line of business You bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role and team.

Requirements

Able to work the night shift
Directly supervised 10+ employees in a fast-paced and / or high-volume work environment
1+ years of recent supervisory experience
Knowledge of veterinary or human clinical testing procedures
Enjoy a fast-paced, high-volume, innovative work environment
Passionate about people leadership
Excited about the opportunity to use your skills and abilities to promote the health and well-being of animals
Able to meet the physical requirements that go with working in a lab – standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability – close, color, depth perception, and ability to adjust focus
Potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals

Responsibilities

Supervise a team of Laboratory Technicians who analyze samples and help veterinarians diagnose and treat pets.
Ensure your team is supported and managed and help them achieve their goals.
Organize staff schedules, coordinate workflow, and oversee costs and metrics.
Problem-solve, from troubleshooting diagnostic analyzers to resolving situational workflow and turnaround time challenges.
Act as a business leader and a people leader for the lab and the line of business.
Bring passion and enthusiasm for teamwork, success, innovation and excellence to your role and team.