Operations Supervisor - Saint John

CBI Home Health • City of Saint John, NB

61d • Onsite

About The Position

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. CBI Home Health is looking to hire Operations Supervisor in Saint John. We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Requirements

• Minimum 2 years of experience in a supervisor or leadership role in a service-focused organization
• Minimum 3 years of experience working directly with clients with intellectual/developmental disabilities and/or mental health diagnosis
• Demonstrated patient-centred focus with a commitment to providing quality care.

Nice To Haves

• Secondary Education or certification in Health, Business, Health Administration, or related field
• Strong knowledge of the health care system, and experience in home and community care

Responsibilities

• Supervise and provide direction to staff
• Assist in ensuring that Direct Support Staff are scheduled in the homes in accordance with the funding guidelines.
• Collaborate with Clinical, Operations Managers and Board Certified Behaviour Analyst where applicable to develop monthly activity recreational plan.
• Collaborate with the Clinical team to ensure follow through on contracted services, including the Individual Support Plan (ISP)/ Plan of Care (POC), and Behaviour Support Plan (BSP) protocols.
• Assist in ensuring adherence to policies and procedures

Benefits

• Reward and recognition programs, including earned-wage access through our partnership with ZayZoon
• Comprehensive Benefit and Retirement packages
• Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
• Employee Assistance Program
• Training and development with opportunities to grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree