Operations Supervisor

Iron Mountain•Wind Gap, PA

7d•$75,000 - $80,000

About The Position

Iron Mountain is seeking an experienced Operations Supervisor to manage day-to-day operational functions at a warehouse and logistics facility in a cost-effective manner while meeting the needs of internal and external customers. The supervisor will lead the facility’s operations and drive operational excellence, reporting directly to the Operations Manager. The posting describes the opportunity as full time and gives a schedule of 6:00 a.m.–4:30 p.m., Sunday through Wednesday.

Requirements

At least 2 years of experience in warehouse or logistics leadership.
Specific experience in warehouse fulfillment or e-commerce management, including onsite ordering, picking, packing, and shipping.
Strong knowledge of Warehouse Management Systems (WMS).
Ability to monitor daily production goals and adjust operations to meet company Key Performance Indicators (KPIs).
Ability to resolve conflicts, manage team dynamics, and maintain effective working relationships with coworkers and other business areas.
Ability to lift at least 40 lbs.
Willingness to work flexible hours, including weekends as needed, in environments with varying temperatures and noise levels.
Frequent walking, carrying, reaching, standing, and stooping are required.
Selected applicants must successfully complete a background check and drug screening after accepting an offer.

Responsibilities

Lead daily operations, including managing incoming and outgoing shipments, maintaining accurate warehouse inventory, and developing production schedules to complete job assignments on time.
Supervise, train, and provide performance feedback to direct reports; address employee issues and foster open communication across the organization.
Monitor operational activity, including sales and record control, and track performance against organizational objectives.
Maintain productivity, safety standards, quality control, and cost-efficiency measures.