Operations Supervisor

Kenco • Chattanooga, TN

11d

About The Position

The Operations Supervisor directs the work of associates in a warehouse or distribution environment and is responsible for the safety and quality of work in assigned departments and areas. The role oversees workflow, staffing, inventory activities, shipping, employee timekeeping, training, performance, and process improvement. It also supports the Safety Program and works to maintain effective relationships among associates. The position is expected to travel approximately 25% or less; a passport is not required but is recommended.

Kenco describes its work environment as supportive and professional and emphasizes innovation, integrity, safety, sustainability, continuous improvement, operational excellence, and employee growth. The physical demands and work environment are representative of those required to perform the job’s essential functions; reasonable accommodations may be made for individuals with disabilities.

Requirements

• Bachelor’s degree (B.A./B.S.) from a four-year college, equivalent related experience and/or training, or an equivalent combination of education and experience.
• At least three years of experience in warehousing, distribution, or a related field.
• At least six months of supervisory experience.
• PC and computer skills, including Microsoft Office.
• Expected travel of approximately 25% or less.

Nice To Haves

• A passport is recommended but not required.

Responsibilities

• Determine work volume, prepare work schedules, and expedite workflow to maximize department cost effectiveness.
• Assign duties and examine work for quality, neatness, and compliance with policies and procedures.
• Schedule assignments for periodic and special inventories.
• Monitor, direct, and when necessary perform accurate shipping of outbound orders.
• Issue written and oral instructions to associates as needed.
• Ensure associate accountability in accordance with corporate standard operating procedures.
• Maintain harmony among associates and resolve grievances.
• Manage employee time, including edits and corrections.
• Mentor and coach associates, including taking corrective action and conducting performance evaluations.
• Monitor zoning and product database development during receiving.
• Train associates on policies, procedures, and Standard Works to ensure processes are followed.
• Assist the Safety Advocate with the Safety Program and participate on the Safety Committee.
• Assist in developing processes and process improvements.
• Perform other tasks as assigned by the General Manager.

Benefits

• Medical insurance, including HSA, HRA, and FSA accounts
• Supplemental insurance, including critical illness, hospital indemnity, and accidental injury
• Dental insurance
• Vision insurance
• Basic life and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• 401(k)
• Paid time off of approximately two weeks, with accrual beginning on the first day of employment
• 10 employer-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager