Operations Supervisor

Maersk•Cedar Hill, TX

About The Position

The Operations Supervisor oversees and coordinates warehouse workers handling the ordering, receiving, storage, inventory, issuance, and shipment of materials, supplies, tools, equipment, and parts. The role plans staffing and workflow to meet customer metrics, monitors operational productivity and inventory accuracy, manages department payroll, and ensures associates understand procedures and follow safety requirements. This position directly supervises more than 20 Operations employees. Supervisory duties include interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems. The stated schedule is Sunday through Wednesday, 6:00 PM to 4:30 AM, for the Front Half night shift.

Requirements

High school diploma or general education degree (GED), or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Must be authorized to work for any employer in the United States.

Responsibilities

Review inbound appointment logs and open order reports each day to plan work activities.
Plan inbound and outbound schedules to meet customer metrics.
Determine staffing needs based on workload and schedule staff accordingly.
Assign workers to specific duties based on workload and shipping schedules.
Review and update operational procedures, and ensure they are communicated to and understood by warehouse associates.
Track productivity and evaluate performance by individual, function, and department.
Work with Inventory Control to support the highest possible level of inventory accuracy.
Manage department payroll.
Advise employees on handling items received, stored, and shipped, including equipment use and methods for handling, storing, maintaining, and shipping stock.
Trace item histories to determine reasons for discrepancies between inventory and stock control records, and recommend corrective actions.
Determine work procedures, prepare work schedules, and expedite workflow.
Issue written and oral instructions.
Ensure proper safety procedures are followed.
Maintain harmony among workers and resolve grievances.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.