Operations Supervisor

Norfolk Iron & Metal•Durant, IA

23d

About The Position

The Operations Supervisor leads manufacturing operations across a hybrid schedule of 5:00 p.m. to 1:30 a.m., supporting both 2nd- and 3rd-shift production teams. This hands-on leadership role focuses on lean manufacturing, employee development, process improvement, and operational excellence. The supervisor drives safety, quality, productivity, and continuous improvement while building an engaged and accountable workforce during extended off-shift coverage. The role provides daily direction to manufacturing staff, oversees production performance, and develops employees through coaching, feedback, training, and cross-training. It also addresses employee relations and discipline, leads lean and change initiatives, and promotes compliance with safety, environmental, health, and regulatory requirements.

Requirements

Associate's degree or equivalent combination of education and manufacturing leadership experience.
Minimum 3–5 years of manufacturing supervisory experience.
Demonstrated success implementing Lean Manufacturing principles.
Strong understanding of continuous improvement methodologies.
Experience managing employee discipline and employee relations.
Excellent communication, coaching, and leadership skills.
Ability to work a hybrid schedule supporting both 2nd and 3rd shifts for an extended period.
Proficiency with Microsoft Office.

Responsibilities

Provide daily supervision and direction for manufacturing staff across 2nd and 3rd shifts.
Ensure production schedules, quality standards, and customer requirements are achieved.
Monitor KPIs including safety, quality, productivity, scrap, and labor efficiency.
Coach, mentor, and develop employees to improve performance, engagement, and advancement opportunities.
Conduct performance evaluations and provide ongoing feedback.
Develop training plans and support cross-training initiatives.
Promote accountability, teamwork, and respect.
Address employee relations issues, conduct investigations as needed, and administer corrective actions consistent with company policies.
Maintain accurate documentation of employee performance and disciplinary matters.
Ensure consistent application of policies, procedures, and workplace standards.
Champion Lean Manufacturing principles and drive implementation and sustainability of 5S programs.
Identify waste-reduction opportunities and implement improvements to safety, quality, delivery, and cost performance.
Support standardized work development and process discipline.
Lead change initiatives, communicate operational changes, and build employee engagement during transitions.
Partner with leadership teams on strategic operational improvements.
Support implementation of new equipment, processes, systems, and organizational changes.
Promote a strong safety culture and compliance with company safety policies.
Conduct safety observations, audits, and investigations.
Lead corrective actions resulting from safety incidents and near misses.
Ensure compliance with environmental, health, and regulatory requirements.