Operations Supervisor VitalRecords

Vital Holdings LLC • Newark, NJ

5d • Onsite

About The Position

The Operations Supervisor is responsible for implementing quality concepts for continuous improvement in operational processes, supervising records center/vault operations and delivery service, maintaining proper staffing, and reaching specific operational benchmarks. This role also ensures the truck fleet is safely maintained for drivers.

Requirements

• Problem solving skills
• Experience in implementing quality concepts and practice in a service industry work environment
• Detail-oriented work style
• Organizational skills
• Willing to take responsibilities for daily operations
• Willing and able to do physical work when necessary
• Commitment to being a key leader in disaster recovery environment and embracing the unique requirements of servicing both internal and external customers in such an environment.
• Supervisory experience (3-5 years preferred)
• Valid driver’s license with clean MVR and clean background check.
• High school diploma
• Forklift certification
• Must pass drug screen
• Must be able to pass DOT Physical.
• Be able and willing to backfill for driver needs.

Responsibilities

• Hiring job candidates, training new/existing employees, enforcing company policies, and ensuring proper staffing.
• Working with Area Vice President and Director of Operations to improve the Company’s quality program.
• Budget control, budget reporting, and taking corrective actions to maintain fiscal responsibility.
• Maintaining clean and efficient facilities including vehicle/equipment maintenance. Properly maintain and control the use of currently available rack space and evaluate the need for additional racks.
• Overseeing daily records center/vault operations, including auditing daily paperwork, overseeing and reconciling daily vault inventories of critical accounts, and conducting and supervising bay audits.
• Providing courteous and attentive treatment of all customers’ needs by presenting a professional and positive image when interacting with customers in person and over the phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED