Operations Supervisor

Central Transport•Columbus, CT

11d•$60,000 - $75,000

About The Position

Central Transport is hiring an Operations Supervisor to oversee a designated section of a terminal dock and lead local LTL drivers and dock personnel. The supervisor manages dock processes, freight handling, staffing, and production to meet operational schedules and performance goals while maintaining safety and quality standards. The role requires an average of 50 hours per week and the ability to work any shift, including nights and weekends, in any weather condition. The position is scheduled Monday through Friday, 11:00 a.m. to 9:00 p.m. Salary ranges from $60,000 to $75,000, with the opportunity to earn additional bonuses of up to 10%.

Requirements

Experience managing a team, preferably in transportation operations.
Thorough understanding of the LTL trucking industry.
Prior management, dispatch, and dock experience required, preferably in the LTL trucking industry.
Strong leadership skills, including the ability to hire, coach, counsel, train, and mentor employees.
Desire to provide customers with excellence in service.
High aptitude for technology.
Ability to multitask while remaining detail-oriented.
Excellent written, listening, and verbal communication skills.
Willingness to work an average of 50 hours per week.
Ability to work any shift, including nights and weekends, and in any weather condition.
Ability to work under tight time constraints in a high-pressure environment with multiple priorities.

Nice To Haves

An associate or bachelor's degree is preferred but not required.

Responsibilities

Oversee operations for a designated section of the terminal dock, including unloading, forklift traffic, and proper picking and sortation of palletized freight.
Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
Use independent judgment to build loads based on available labor and freight levels.
Ensure proper carrier loading by monitoring trailer cube and weight.
Provide leadership and accountability to drivers, dock workers, and dock hands.
Monitor dock production to ensure facility KPI goals are met or exceeded.
Monitor employee hours and overtime.
Maintain a safe work environment that complies with state and federal DOT/OSHA standards.
Ensure compliance with the company operational model.
Support a culture of excellence in product quality for internal and external customers.