Operations Supervisor

MD Logistics Inc•Plainfield, IN

6d•$60,000 - $65,000

About The Position

The Operations Supervisor supervises and coordinates workers and performs duties to receive, efficiently store, and distribute products for multiple clients. The role develops standard operating procedures when needed and manages and maintains a regulatory-compliant environment. The supervisor plans staffing and adjusts labor resources to match the daily workflow, understands and trains others in business processes, and monitors the use of authorized procedures and equipment. The role coordinates transportation appointments and inbound freight, reviews and assigns shipping orders and stock allocations, documents received inventory, and audits shipped orders for packaging, labeling, and staging accuracy. It also maintains inventory controls, protects warehouse contents, and ensures departmental goals are met within budget while promoting safety and continuous improvement. The position provides overall direction and coordination for the function, including planning staffing requirements, assigning and directing work, reporting problems to the Operations Manager, certifying personnel in equipment training, and issuing disciplinary action. The schedule is Monday through Friday, 3:00 p.m. to 11:30 p.m.; flexibility to work additional time as needed is required.

Requirements

High school diploma or GED equivalent.
At least 5 years of experience and/or training, or an equivalent combination of education and experience.
Ability to manage and delegate to employees and coordinate the function.
Excellent interpersonal skills and good organizational and time-management skills.
Forklift certification or the ability to become certified.
Ability to read and interpret safety rules, operating and maintenance instructions, and correspondence.
Ability to communicate effectively with customers or by email.
Ability to physically count and perform addition, subtraction, multiplication, and division.
Ability to define problems, establish facts, draw valid conclusions, and apply common-sense understanding to written, oral, or diagrammed instructions.
Ability to meet the physical demands of the role, including sitting, talking or hearing, using hands to handle or feel items, standing, walking, and reaching.
Flexibility to work additional time as needed.

Nice To Haves

College degree.
Strong Red Prairie experience or equivalent WMS experience.
Fluent Spanish speaking.

Responsibilities

Manage staffing and adjust workload and labor resources to match workflow throughout the day.
Understand business processes and train others in processes, policies, and procedures.
Monitor work execution to ensure authorized and trained processes are followed and equipment is used properly.
Schedule transportation appointments with carriers, trucking companies, and freight forwarders for pickups and deliveries, including client returns and inbound warehoused freight.
Review and assign shipping orders, picking documents, and stock allocations.
Identify discrepancies, record quantities received, and provide weights and measures for new inventory items.
Audit shipped orders for appropriate packaging, correct labeling, and accurate staging for loading.
Monitor and maintain inventory control, including monthly and as-needed physical counts.
Take appropriate precautions to protect warehouse contents against loss.
Ensure departmental goals and objectives are met within budgeted costs.
Promote a safety culture and a continuous improvement culture.
Issue disciplinary action to staff.
Plan staffing requirements, assign and direct work, and report problems to the Operations Manager.
Certify personnel in equipment training.
Assist with company-wide activities associated with the department and cross-train as required.