Operations Supervisor

Central Transport•Columbus, CT

About The Position

Central Transport is hiring an Operations Supervisor to oversee a designated section of a terminal dock and lead local LTL drivers and dock personnel. The role involves managing freight unloading, forklift traffic, and palletized-freight picking and sortation; building loads based on labor and freight levels; and ensuring trailers are loaded appropriately by monitoring cube and weight. The supervisor monitors dock productivity, hours, overtime, and key performance indicators while maintaining a safe, compliant operation and supporting excellent service to internal and external customers. The schedule is listed as Monday through Friday, 11:00 a.m. to 9:00 p.m. The candidate must be willing to average 50 hours per week and work any shift, including nights and/or weekends, and in any weather condition. Salary is $60,000–$75,000, with the opportunity for additional bonuses of up to 10%.

Requirements

Experience managing a team, preferably in transportation operations.
Thorough understanding of the LTL trucking industry.
Prior management, dispatch, and dock experience required; preferably in the LTL trucking industry.
Strong leadership skills, including the ability to hire, coach, counsel, train, and mentor employees.
Desire to provide excellent customer service.
High aptitude for technology.
Ability to multitask while remaining detail-oriented.
Excellent written, listening, and verbal communication skills.
Willingness to work an average of 50 hours per week.
Ability to work any shift, including nights and/or weekends, and in any weather condition.
Ability to work under tight time constraints in a high-pressure environment with multiple priorities.

Nice To Haves

An associate or bachelor’s degree is preferred but not required.

Responsibilities

Oversee operations for a designated section of the terminal dock, including unloading, forklift traffic, and proper picking and sortation of palletized freight.
Manage up to 30 local LTL drivers and dock personnel to meet a designated production schedule.
Use independent judgment to build loads based on available labor and freight levels.
Monitor trailer cube and weight to ensure carriers are properly loaded.
Provide leadership and accountability to drivers, dock workers, and dock hands.
Monitor dock production and ensure facility key performance indicator goals are met or exceeded.
Monitor employee hours and overtime.
Maintain a safe work environment that complies with state and federal DOT and OSHA standards.
Ensure compliance with the company’s operational model.
Support a culture of quality and excellence in service to internal and external customers.